Job Description:
The role
As a Senior Care and Community Services Officer, you will play a crucial role in the day-to-day care and support of the people we support. You will work closely with the care team to ensure the highest standards of care are consistently provided, promoting the physical, emotional, and social well-being of everyone.
This is a key position and requires a confident, experienced and accomplished senior carer. Your ability to lead and inspire a team will be crucial to your success in the role as well as your sound knowledge and experience of care planning and provision.
Key responsibilities
Undertake effective and efficient assessment of people we support including risk assessments, the development of care/support plans and ensuring that these are tailored to individual needs and preferences.
Supporting with the safe administering of medication and monitoring people we supports health needs. Supporting and guiding colleagues, including performance reviews and 1-1s, ensuring effective team
communication and performance.
Supporting and guiding colleagues with the accurate recording of care delivery and any changes to a person we supports condition.
Guiding colleagues as they assist people we support with daily activities such as bathing, dressing, and mobility.
Encouraging participation in activities and fostering a positive living environment.
Helping to maintain a safe and clean environment, adhering to all health and safety regulations. Take responsibility for delegated areas of work as required, including specific projects.
Participate in or lead colleague meetings and undertake and deliver training as required Development of individual and group programmes to meet specific objectives.
Attend meetings and represent the Registered Manager/Deputy Manager as required
Contribute to the development of services as required in accordance with directorate policy and/or in response to the needs of people we support
Maintain links with partner organisations, the voluntary and private sector as appropriate. Work within the Gold Standards Framework
Any other lesser or comparable duties as required relating to the particular specialised function of the team or teams
What Benefits Will I Receive
Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays) Enhanced Maternity Pay
Occupational Sick pay entitlement from day one
Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more) Access to Employee Assistance Programme
Comprehensive induction
Excellent training & development opportunities supporting career progression.
Access to Litmos online learning platform our one stop shop for learning & development
Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment) Celebrated success through annual awards ceremony
Person specification
Must haves
Experience and Qualifications
Previous experience in a similar role within a care home or similar environment.
Appropriate qualification NVQ level 3 in Health and Social Care (or equivalent) or above.
Significant knowledge and application of relevant legislation e.g., Care Standards Act 2000, Community Care Act 1991.
Significant knowledge of risk assessment process.
Significant knowledge of care planning process obtained in a similar environment. Ability to lead, manage and communicate effectively with team members.
Ability to plan, organise and monitor own work. Current medication training and experience.
Experience of understanding and applying anti-discriminatory practice.
Management of colleagues including use of people management policies and procedures Understanding of Safeguarding Adults policy and procedures
Significant experience of assessing individual client needs
Skills, abilities and knowledge
Able to communicate effectively both orally and in writing with people we support, colleagues, relatives, other professionals and senior managers.
Have a strong ability to work flexibly, managing changing and competing priorities. Able to provide effective line management to achieve objectives.
Able to contribute to service development Good IT skills
Good to have
Experience and qualifications
Implementation of the fundamental standards within a residential setting
Skills, abilities and knowledge
An inquisitive mind: not afraid to challenge the norm and ask why
Committed to doing the right thing, for the people we support and colleagues