Hospitality Architect & Infrastructure Manager // Match Hospitality

About the Company:

The Company is seeking to fill this role, is one of the world’s leading sports event management companies established since 1991 and has had a presence in Qatar for over five years.

About the role:

Hospitality Architect & Infrastructure Manager

Role & Responsibilities Summary:

The Hospitality Architect & Infrastructure Manager is responsible for the design, drawing & layout, and infrastructure planning of all event spaces for various projects and events for the Hospitality Division. This includes developing CAD designs, space planning, and ensuring all infrastructure needs are met for different events site types, from conferences centres, temporary hospitality villages, to large sports stadiums.

Reporting directly to the Head of Events Delivery, this role works closely with internal teams and external suppliers to ensure designs meet event requirements and timelines.

During the planning phase, this position oversees the creation of detailed layouts, coordinates with stakeholders, and manages the procurement of necessary materials. The Hospitality Architect & Infrastructure Manager is a critical role to ensure that all designs are aligned with the event’s vision and comply with regulatory standards.

In the operational phase, this position leads the installation and setup of hospitality spaces, including furniture, fixtures, décor, and signage whilst providing on-site support to the operations.

Design & Layouts

• Lead, develop and manage the detailed CAD designs for all hospitality/event spaces, including lounges, skyboxes, guest entry gates, kitchens, and back-of-house (BOH), staff and storage areas, across multiple events and venues.

• Develop and maintain a tracking version process for all documentation created, ensuring relevant stakeholders and team members have access to the most up to date plans.

• Allocate and optimise space planning for key hospitality functions, ensuring the efficient layout of guest experience, catering operations, and essential back-end operational needs.

• Utilize the best practices in hospitality operations to allocate furniture, fixtures and fittings to spaces and plans, whilst considering existing facilities, legacy furniture and legacy equipment.

• Study the requirement for additional furniture and equipment, creating plans that are cost-effective and in line with the company’s budget whilst still guaranteeing and excellent operational service delivery.

• Coordinate closely with internal teams such as catering, guest experience, inventory, and fulfilment, as well as external service providers, to ensure all designs adhere to operational requirements and event standards.

• Prepare Bill of Quantities (BOQs) for equipment, infrastructure, and other necessary components to facilitate procurement and logistics planning.

Décor & Event Aesthetics

• Develop design proposals for graphic decorations, internal wayfinding signage, and overall event aesthetics, ensuring alignment with the event’s brand and look-and-feel guidelines.

• Allocate the event floral elements and planters to the front of house space drawings and plan, creating a great visual impact for the guest experience whilst ensuring it is aligned with the operations needs and the health & safety regulations.

• In collaboration with the Procurement Team ensure that all décor and aesthetic elements reflect the vision of the event.

Procurement and Contract Management

• Provide relevant input and assistance to the Senior team during the procurement process for services in relation to ad hoc CAD designers, décor designer and installation suppliers, wayfinding and signage suppliers, plants and flower suppliers, furniture, equipment, infrastructure or utility providers.

• Assist in sourcing and procuring suppliers for furniture, décor, signage, plant installations, and other aesthetic components, ensuring cost-effective and timely delivery.

• Review the supplier’s proposed elements for furniture, decoration and fittings, and assist the Procurement Team with the selection of the best items based on each project needs.

Event Mobilisation and Delivery

• Together with the Event Delivery team, coordinate with local organizing committees, venue management, and internal departments to ensure event spaces are received in accordance with project planning whilst guaranteeing a smooth integration of all architectural and infrastructure resources.

• Assist the handover and hand back process of all operational spaces at the start and end of each event, including receiving the areas from the site managers and event organisers and handing them over to suppliers.

• Coordinate the bump-in process to ensure all spaces are ready on schedule and transitions between contractors are seamless.

• Oversee the mobilisation of event spaces, including the installation of the Hospitality Division’s assets and third-party equipment, ensuring all elements are delivered on time and within scope.

• Lead the architectural and infrastructure operations during event time, troubleshooting and resolving issues as they arise.

Post Events Reconciliation

• Assist the Event Delivery team with the Hospitality assets dissolution strategy.

• Assist the Procurement Team with the reconciliation of contracted suppliers, including change requests and any other point.

• Hold post event debrief meetings with internal departments as well as with external suppliers, if required.

• Assist in overseeing the mobilization and installation operations for multiple events throughout the annual calendar, ensuring smooth execution and coordination across various sites. This includes technical set up, furniture & décor installation, branding installation and preparation of all back of house areas.

• When on operation, assist with supporting Event Teams to ensure services providers receive all necessary space, infrastructure and access to fulfill their services as per each project planning.

• This includes managing the complete handover and hand back of event spaces from official organizers, and to and from the services providers.

• Assist in managing issue resolution process, handling crisis management, swiftly addressing any operational challenges or emergencies to ensure minimal disruption to event proceedings.

• Live updates and adjustments

General

• Until otherwise agreed, this position is based in the Doha office (Qatar) but requires intermittent travel to the GCC region and potentially other countries.

• The nature of our business is such that it may be necessary to amend or add the responsibilities and you may be required to perform other tasks that are allocated to you, specific to the projects at hand.

• Act in compliance with the company's contract terms, policies and procedures.

Essential Experience:

• Minimum 10 years of experience in large scale international events, particularly in hospitality design and infrastructure.

• Proficiency in AutoCAD, BIM360 and other CAD sharing platforms.

• Extensive experience in indoor and outdoor large-scale events sites, including football & other sports stadiums, as well as temporary structures venues.

• Experience in working in a multicultural organization and with international stakeholders such as Government Organisations, Sporting Federations and Local Organising Committees.

• Proven ability to troubleshoot and resolve technical and logistical challenges during event time operations.

Essential Skills:

• Qualifications in Architecture, Design, or other related fields

• Ability to work calmly under pressure and meet multiple deadlines

• Meticulous attention to detail

• Flexible in a constantly evolving environment with good proactive problem-solving skills

• Strong document management and time management skills

• Good administration and IT skills including Microsoft Office and Cloud based programmes

• Strong verbal and written communications skills, fluent in both written and spoken English

• Experience of working in Qatar or GCC region

Expected Contract Length:

From Q4 2024 to 10th March 2027