Operational Senior Manager // Philanthropic Entity

Major Tasks 

Role & Responsibilities

Operational Oversight:

• Lead the operational planning and execution of the cultural assets’ development projects, ensuring that timelines, budgets, and key milestones are met.
• Oversee all aspects of infrastructure development, including construction, design, and technology implementation, working closely with architects, contractors, and consultants.
• Develop and implement operational workflows to integrate the museums and library functions during the development phase, ensuring alignment with the long-term vision of the institutions.
• Coordinate cross-functional project teams, including curators, librarians, archivists, digitization specialists, and administrative staff.

Operational Systems and Frameworks:

• Design and implement operational systems to support the functioning of the cultural assets, including frameworks for visitor management, security, facilities maintenance, and administrative workflows.
• Develop protocols for day-to-day operations, ensuring alignment with the unique needs of each department (e.g., exhibition logistics, library services, and collection care).
• Establish operational policies, such as access controls, emergency response plans, and maintenance schedules, to ensure smooth operations post-development.
• Work with the Curation and Design Team to ensure operational needs (e.g., storage solutions, IT systems) are integrated into the facility plans and construction processes.

Logistics and Resource Management:

• Oversee the procurement and logistics for operational equipment, non-collection resources, and technology systems required during the development phase.
• Coordinate the setup of shared workspaces, storage solutions, and administrative offices to support all teams during the development phase.
• Ensure that all operational resources are effectively allocated and tracked, including furniture, equipment, and technology.
• Support logistics for the movement or temporary storage of non-collection items needed for the operational readiness of the museums and library.

Stakeholder Coordination and Communication:

• Serve as the primary point of contact for operational matters, ensuring effective communication and coordination between peer departments and external stakeholders.
• Collaborate with the Curation and Design Team to ensure that operational systems and workflows are compatible with the spatial and infrastructure plans.
• Partner with the Content and Collection Team to ensure operational policies support secure and efficient collection handling (e.g., transport, storage).
• Work with the Specialized Library Team to address operational needs specific to library services, such as IT systems for cataloging and visitor management.
• Provide regular progress reports to the Boards, highlighting key milestones, challenges, and recommendations.

Budgeting and Financial Oversight

• Develop and manage the operational budget for the development phase, ensuring efficient use of resources and adherence to financial goals.
• Oversee procurement processes for operational needs, ensuring compliance with the Foundation’s policies and negotiating cost-effective contracts with vendors and service providers.
• Provide regular financial updates and reports to the Foundation Boards regarding operational expenditures and resource allocation.

Qualifications Required

Bachelor’s degree in operations management, Business Administration, Project Management, or a related field. A master’s degree is preferred.

Years of Experience

7 Years of experience

Required Skills

1. Practical Problem-Solver: Focused on finding solutions to operational challenges with a results-oriented approach.
2. Collaborative Mindset: Able to work effectively with multidisciplinary teams and external partners to achieve shared goals.
3. Detail-Oriented: Ensures accuracy and thoroughness in operational planning and execution.
4. Adaptable and Resilient: Thrives in dynamic, fast-paced environments and is capable of navigating unforeseen challenges.