About the job Pavilion Host/Hostess // Osaka 2025
About the role
We are seeking friendly and professional individuals to join as a Host / Hostess, in one of the pavilions at Osaka Expo 2025. You will play a vital role in delivering exceptional service to our guests and ensuring an enjoyable and memorable experience at the Pavilion. You will be an ambassador for the Kuwait Pavilion and portray a positive image.
Key Responsibilities
- Guest Reception and Information:
Greet guests warmly to create a positive first impression.
Act as an Ambassador of Kuwait, sharing insights about its culture, history, and traditions.
Provide accurate information on pavilion content, exhibitions, and activities.
Engage visitors with the pavilion’s story, theme, and special events.
- Visitor Assistance:
Assist guests with special needs, including VIPs and official stakeholders.
Handle guest inquiries, complaints, and feedback professionally.
- Safety and Cleanliness:
Monitor the pavilion to maintain a safe and clean environment.
Be knowledgeable about emergency procedures and assist in evacuations if needed.
Support crowd and queue management to ensure smooth flow.
- Team Collaboration:
Work closely with team members to ensure efficient operations and high-quality service.
Attend training to familiarize yourself with the pavilion's history, culture, and key messages.
Stay updated on any changes to pavilion content and communicate these effectively to guests.
- Feedback and Reporting:
Report any incidents or issues and provide feedback to improve service quality.
Requirements
Prior experience in customer service or hospitality preferred.
Strong communication skills; fluent in English and Japanese; other languages a plus.
Friendly, approachable, and service-oriented attitude.
Ability to work in a fast-paced, multi-tasking environment.
Flexible schedule, including weekends and holidays.
Knowledge of the Kuwait culture and traditions is a plus.
Ability to stand for long periods.
Must be legally eligible to work in Japan and based in Japan.
Duration
Expo 2025-OSAKA: April 13th, 2025 Oct 13th, 2025
Availability: Mid March 2025 - Mid October 2025
Pavilion public opening hours: (9:30am to 9pm)
Training Date: To be confirmed
We offer a competitive salary and a dynamic work environment where you can develop your skills and grow within the company. If you are a team player with a positive attitude and a passion for providing excellent service, we would love to hear from you.
Apply now to join our team as an Host /Hostess in Osaka Expo 2025.