Director of Food and Nutrition Services - Hospital

We are seeking an experienced General Manager to lead Food and Nutrition Services at MedStar Washington Hospital Center, a 900-bed hospital in Washington, DC. This is a key leadership role overseeing all aspects of patient meal services, retail dining, doctors' lounges, and catering operations. You will drive operational excellence, ensure exceptional patient experiences, and support financial and strategic goals.

MedStar Health is dedicated to combining exceptional care, compassion, and clinical expertise with outstanding customer service. Join a team that plays a vital role in improving patient well-being and satisfaction.

Key Responsibilities:

• Lead and oversee daily food and nutrition operations, ensuring high-quality service for patients, staff, and visitors
• Manage all aspects of contract services, including retail, catering, and patient meals
• Drive financial performance, meet operational targets, and optimize resources
• Develop and maintain strong client, patient, and customer relationships
• Provide leadership, mentorship, and development opportunities for staff
• Ensure compliance with local, state, and federal regulatory standards
• Create a positive and collaborative team environment
• Develop strategic plans to support growth and operational excellence

Qualifications and Skills:

• Bachelor's Degree or equivalent experience required
• Minimum of 5 years of management experience in Food and Nutrition Services within a healthcare setting
• Proven leadership skills with experience managing teams and multi-site operations
• Strong financial, operational, and client relations expertise
• Commitment to enhancing the patient experience and fostering nursing relationships
• Ability to manage multiple priorities with professional communication and a focus on customer service
• Knowledge of regulatory compliance in Washington, DC, is a plus

What We Offer:

• Competitive compensation based on experience, education, and skills
• Comprehensive benefits package including medical, dental, vision, and wellness programs
• 401(k) plan with employer matching
• Paid time off and company holidays
• Career growth opportunities and tuition reimbursement