About the job Microsoft Office 365 Administrator
Microsoft Office 365 Administrator
Position Overview
We are seeking a Microsoft Office 365 Administrator to manage and optimize our cloud-based productivity suite, ensuring reliable service delivery, security compliance, and user adoption across Exchange Online, SharePoint Online, Teams, and integrated Office 365 services.
Key Responsibilities
Office 365 Administration
Administer Office 365 tenant settings, user accounts, and licensing management
Manage Exchange Online mailboxes, distribution groups, and mail flow configurations
Configure SharePoint Online sites, libraries, and permission structures
Administer Microsoft Teams environments, policies, and collaboration features
Maintain OneDrive for Business storage, sync, and sharing policies
Security & Compliance
Implement security policies including conditional access, multi-factor authentication, and device compliance
Configure data loss prevention (DLP) policies and information protection labels
Manage compliance features including retention policies, eDiscovery, and audit logging
Monitor security incidents through Microsoft 365 Defender and security dashboards
Ensure adherence to regulatory requirements and organizational security standards
User Support & Training
Provide technical support for Office 365 applications and services
Create user documentation, training materials, and adoption resources
Conduct training sessions on Teams, SharePoint, and collaboration best practices
Troubleshoot user issues including email, file sharing, and application connectivity
Support mobile device integration and remote work scenarios
System Optimization & Monitoring
Monitor service health, performance metrics, and usage analytics
Implement automation using PowerShell and Microsoft Graph APIs
Manage service updates, feature rollouts, and change communications
Optimize storage utilization and implement archiving strategies
Configure reporting and analytics for executive dashboards
Required Qualifications
Technical Skills
7+ years experience administering Office 365 or Microsoft 365 environments
Strong knowledge of Exchange Online, SharePoint Online, Teams, and Power Platform integration
Proficiency in PowerShell scripting and Microsoft Graph API automation
Experience with Azure Active Directory, conditional access, and identity management
Understanding of networking, DNS, and hybrid connectivity scenarios
Knowledge of compliance frameworks and data governance principles
Administration Skills
Proven experience with large-scale Office 365 deployments and migrations
Strong troubleshooting abilities for complex multi-service issues
Experience with change management and user adoption strategies
Knowledge of backup, disaster recovery, and business continuity planning
Preferred Qualifications
Bachelor's degree in IT, Computer Science, or related field
Microsoft certifications (Microsoft 365 Administrator Expert, Teams Administrator Associate)
Experience with hybrid Exchange and SharePoint environments
Background in information security and compliance management
Knowledge of third-party integration tools and migration utilities