IT Business Applications Manager

BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous IT Business Applications Manager to join a goal-oriented team.

QUALIFICATIONS NEEDED:

• Bachelors degree in information technology, Computer Science, or a related field.
• 7-10 Years Experience in managerial level of similar role.
• SAP Certification, ITIL Certification, Project Management Certified (e.g. PRINCE2)

NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE:

• Proven experience 7-10 years in IT application management, preferably in the pharmaceutical or healthcare industry.
• Strong technical knowledge of application lifecycle management, including application selection, implementation, maintenance, and retirement.
• Experience in managing complex application landscapes, including ERP systems, laboratory information management systems (LIMS), and quality management systems (QMS).
• Proficiency in project management methodologies and tools. Demonstrated experience in leading application-related projects.
• Knowledge of regulatory requirements in the pharmaceutical industry, such as FDA regulations, GxP guidelines, and data privacy regulations.
• Knowledge of generative AI, data analytics & science, RPA, IDP, process mining with proven track record of at least one such implementation.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• SAP experience, including SAP ECC and SAP S/4HANA.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE:

• Application Portfolio Management: Manage the company's application portfolio, including the selection, implementation, maintenance, and retirement of applications. Align the application portfolio with business strategies and ensure optimal utilization of resources.
• Application Support and Maintenance: Oversee the support and maintenance activities for applications, including incident management, problem resolution, and user support. Collaborate with internal and external teams to ensure timely and effective issue resolution and service delivery.
• Application Enhancement and Upgrades: Coordinate application enhancement initiatives and manage the application upgrade process. Collaborate with business stakeholders to identify requirements, prioritize enhancements, and ensure successful implementation and deployment.
• Vendor and Contract Management: Manage relationships with application vendors and service providers. Collaborate with procurement and legal teams to negotiate contracts, ensure compliance with SLAs, and oversee the delivery of application-related services.
• Business Process Analysis: Work closely with business stakeholders to understand their processes and identify opportunities for application optimization and automation. Conduct business process analysis and recommend solutions to streamline workflows and improve operational efficiency.
• Regulatory Compliance: Ensure compliance of applications with relevant regulatory requirements, such as FDA regulations, GxP guidelines, and data privacy regulations. Implement necessary controls and procedures to meet compliance standards.
• Project Management: Lead application-related projects, including system implementations, integrations, and upgrades. Develop project plans, define milestones, allocate resources, and monitor progress to ensure projects are delivered on time and within budget.
• Change Management: Implement effective change management processes for application-related changes. Collaborate with stakeholders to assess the impact of changes, manage risks, communicate changes to end-users, and ensure smooth transitions.
• Team Leadership and Development: Provide leadership, guidance, and mentorship to the IT application team. Foster a collaborative and high-performance culture, promote professional development, and ensure effective utilization of resources.
• Continuous Improvement: Stay informed about emerging technologies, industry trends, and best practices in IT applications. Identify opportunities for process optimization, automation, and innovation. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of applications.

Application Deadline: 20 January 2025

If you do not receive a response from us within three weeks of submitting your application, please understand that your application was not successful.

Disclaimer:

Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.