Account Manager

About Us

BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

We are seeking a dynamic and results-driven Account Manager to join our team. The Account Manager will play a key role in managing and nurturing relationships with our merchant partners, ensuring they maximize the value of Billease's services. This role is perfect for a proactive individual who enjoys problem-solving, developing strategies, and driving growth for both our merchants and Billease.

Key Responsibilities:

• Merchant Relationship Management: Serve as the primary point of contact for merchant partners, building strong relationships to ensure their satisfaction and success with BillEases services.
• Performance Monitoring: Analyze and monitor merchant performance, providing insights and recommendations to optimize the use of BillEases payment solutions.
• Sales Growth: Identify new business opportunities within the existing portfolio to drive revenue growth for both BillEase and our merchants.
• Issue Resolution: Address and resolve any client concerns or operational challenges in a timely and professional manner, working closely with internal teams to provide solutions.
• Product Knowledge: Stay up to date on BillEases products, services, and updates, effectively communicating these to merchant partners to ensure full utilization of the platform.
• Onboarding: Guide new merchants through the onboarding process, ensuring they have a smooth and seamless experience as they integrate BillEases payment options into their systems.
• Collaboration: Work cross-functionally with teams such as Marketing, Operations, and Product to ensure the success of merchants and to relay feedback that can drive product development.
• Reporting: Prepare and present performance reports to both internal and external stakeholders, ensuring transparency in the partnerships progress.

The Ideal Candidate

• Bachelors degree in Business, Marketing, or related field.
• Proven experience (3+ years) in account management, client success, or sales within the fintech, e-commerce, or financial services sectors.
• Strong understanding of e-commerce and digital payment solutions.
• Excellent communication and interpersonal skills, with the ability to build lasting client relationships.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Ability to work independently and within a team to meet deadlines and manage multiple accounts simultaneously.
• Proficient in CRM software and Microsoft Office Suite.

The Offer

• Competitive salary and performance-based incentives.
• Health and wellness benefits.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment in a rapidly growing fintech company.

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By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.