Tech - System Analyst (Europe)

About Us

BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Conduct analysis of current business processes and systems to identify areas for improvement.

• Work with cross-functional teams to understand business requirements and translate them into functional system specifications.

• Develop and maintain a deep understanding of our business operations, systems, and processes.

• Collaborate with IT teams to ensure that system designs align with business requirements.

• Conduct user acceptance testing to ensure system designs meet business requirements.

• Develop and maintain detailed documentation of business requirements, system designs, and testing results.

• Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.

• Proactively identify opportunities for process improvement and provide recommendations to the business.

• Monitor system performance and identify areas for improvement.

• Examine current and new business procedures.

• Identify effective solutions for business software system issues.

• Report common patterns, questions, and other issues to management.

• Recommend solutions for improving and restructuring company procedures.

• Assess company performance, information, and plans by conducting regular tests and analysis.

• Monitor company systems status and report any progress or changes.

• Research and estimate the costs of upgrades and improvements.

• Establish specifications for new projects by developing project goals, phases, and budgets.

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.

• Improves systems by studying current practices; designing modifications.

• Recommends controls by identifying problems; writing improved procedures.

• Defines project requirements by identifying project milestones, phases, and elements; forming project teams; establishing project budget.

• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

• Maintains system protocols by writing and updating procedures.

• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

• Maintains user confidence and protects operations by keeping information confidential.

• Prepares technical reports by collecting, analyzing, and summarizing information and trends.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

The Ideal Candidate

• You have a Bachelor's degree in Business, Information Technology or related field.

• You have 2+ years of experience in business analysis or system analysis.

• You have experience working with cross-functional teams to translate business requirements into system specifications.

• You have an understanding of software development lifecycle methodologies.

• Experience in the fintech industry is a plus.

• You have strong analytical and problem-solving skills.

• You have the ability to communicate effectively with technical and non-technical stakeholders.

• You have strong attention to detail and ability to work independently.

• You have technical skills. Understanding of SQL, API, OpenAPI (swagger), BPMN, Microservice architecture is a plus.

By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.