New Accounts Specialist (Cebu)

About Us
BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

The New Accounts Specialist will be working with our credit management team. This is a key function for the group. You will be managing our New Accounts Specialist portfolio and have the ability to further develop your functional expertise.

• Strives to achieve new customer acquisition targets within an identified/assigned territory/segment through direct contact.

• Ensure customer satisfaction by engaging the customer and discussing product (terms, repayment, penalties, etc) details.

• Contributes to strategic planning and implementation on marketing and sales efforts to best achieve set targets.

• Meet the target number of applications/loan amount.

• Manage daily/weekly/monthly new customer acquisition targets.

• Explore and penetrate new markets.

• Answer customer queries and understand their situations.

• Efficiently and accurately fills the online application form.

• Collects, scans and verifies the authenticity of submitted documents/IDs.

• Contribute to overall branch operations.

• Share marketing and sales ideas to help improve branch performance.

• Proactively suggest areas for improvements to Branch Manager.

• Raise customer concerns and gaps in product features.

By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.