IT & Systems Lead

We are seeking an experienced and results-driven IT & Systems Lead to oversee and manage our organization's IT infrastructure, systems operations, and technical support functions. This leadership role is responsible for ensuring the reliability, security, and scalability of all IT systems while guiding a distributed technical team in a fully remote environment.

The ideal candidate will possess strong technical expertise, leadership capabilities, and a proactive approach to system optimization and operational efficiency.

Key Responsibilities

• Lead and manage the organization's IT systems, infrastructure, and network operations
• Oversee system performance, availability, and security across all platforms
• Design, implement, and maintain scalable IT solutions aligned with business needs
• Manage cloud environments (e.g., AWS, Azure, or GCP) and on-premise systems where applicable
• Supervise and mentor IT support staff and system administrators
• Establish and enforce IT policies, procedures, and security protocols
• Monitor systems, troubleshoot issues, and ensure timely resolution of incidents
• Collaborate with cross-functional teams to support business operations and technology initiatives
• Manage vendor relationships, software licensing, and IT asset procurement
• Ensure compliance with data protection regulations and internal governance standards

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 5+ years of experience in IT systems administration, infrastructure management, or related roles
• Proven experience in a leadership or supervisory capacity
• Strong knowledge of cloud platforms, networking, cybersecurity, and enterprise systems
• Experience with system monitoring tools, virtualization, and automation frameworks
• Excellent problem-solving, organizational, and communication skills

Mandatory Requirement

• Candidates must be current residents of the United States and possess a valid U.S. work authorization or permit. Applications that do not meet this requirement will not be considered.

Preferred Qualifications

• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, CompTIA Security+, or CISSP
• Experience managing remote or distributed IT teams
• Familiarity with DevOps practices and CI/CD pipelines

Benefits

• Flexible remote work environment
• Health, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and wellness programs
• Professional development and certification support

Work Schedule

• Flexible schedule (30–40 hours per week)
• Core collaboration hours aligned with U.S. business operations
• Occasional after-hours support may be required

Equal Opportunity Statement

We are committed to fostering a diverse and inclusive workplace. We encourage qualified candidates from all backgrounds to apply.