Privacy Policy

Welcome to BigTalent.

BigTalent ("we", "us", or "our") operates the website www.bigtalent.co.za (the "Service"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner.

This Privacy Policy describes how we collect, use, and protect your personal data when you use our Service. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. Terms used here have the same meanings as in our Terms and Conditions, unless otherwise defined.

1. Information We Collect

We collect several types of information to deliver and improve our recruitment services:

• Personal Data: Includes your name, email address, phone number, physical address, date of birth, nationality, employment and education history, CV/resume, interview notes and other information voluntarily provided through our forms or platforms.

  Usage Data: Includes technical information such as your IP address, browser type, pages visited, date and time of visit, time spent on pages, and other diagnostic data.

• Location Data: May be collected if location permissions are enabled.

• Cookies and Tracking Technologies: We use cookies to support user sessions, store preferences, enhance security, and improve functionality. You can manage cookie settings through your browser.

2. How We Use Your Information

We use your information to:

• Deliver recruitment and advisory services

• Match candidates with suitable career opportunities

• Communicate with you regarding your registration or applications

• Improve our website, service offerings, and user experience

• Comply with legal obligations or contractual commitments

• Send occasional updates, alerts, or marketing content (only with your consent)

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including regulatory and legal requirements. Usage data may be retained longer for internal analytics or security purposes.

4. International Data Transfers

Your data may be transferred to and stored on servers located outside of your country. By using our Service, you consent to such transfers. We ensure that any international data transfers comply with applicable data protection laws.

5. Disclosure of Your Data

We may share your information:

• With trusted clients and third parties as part of the recruitment process

• With service providers who help us operate our business

• If required by law or legal process

• In connection with business transfers (e.g., merger, acquisition)

• With your consent or at your direction

6. Data Security

We use commercially reasonable technical and organizational measures to protect your personal data. However, no system can guarantee absolute security. You share your information at your own risk.

7. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal data

• Correct or update inaccurate information

• Request deletion of your personal information

• Withdraw consent for processing (where applicable)

• Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. If the changes are significant, we will notify you via email or through a prominent notice on our website.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

📧 Email: info@bigtalent.co.za