Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Client Advisor

 Job Description:

Main Objetive

The Senior Sales Associate is responsible for creating and organizing a pleasant shopping environment for the company clientele, providing excellent customer service and driving customer loyalty. (Chinese speaking)

Job Description

  • Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
  • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
  • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked
  • Processing transactions accurately and efficiently
  • Complying with all sales related policies and procedures
  • Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed
  • Providing excellent customer service following the company customer experience protocol
  • Maintaining and developing the store Client book (sales after care)

Requirements

  • Passion for fashion
  • Orientation to results and the clients satisfaction
  • High motivation and keen to learn and grow
  • Excellent communication language skills

Competences

  • Positive Attitude and Optimism
  • Flexibility and Adaptability
  • Customer Orientation
  • Results Orientation
  • Integrity
  • Ability to work under pressure

Language : Malay, English and Chinese Valuable

Job Type: Full-time