Bilingual Dispatcher

Bilingual Dispatcher French/English
Brampton, Ontario, Canada
Full-Time (11:30am-7:30pm shift)

Are you a bilingual logistics professional with a passion for problem-solving and customer service? We are looking for an experienced Bilingual Dispatcher to join a leading company in the industrial and commercial equipment sector. If you have a knack for coordinating technicians or shipments and thrive in a fast-paced environment, this could be the perfect fit!

Why Youll Love Working Here:

• Dynamic Industry: Join a well-established, forward-thinking company known for its innovation and dedication to quality.
  
• Collaborative Environment: Work in a supportive team where your ideas and contributions are valued.
  
• Competitive Compensation: Enjoy a competitive salary package, full benefits, and opportunities for professional growth.
  
• Bilingual Advantage: Use your language skills daily in an exciting, bilingual role that sets you up for success.
  

What Youll Do:

• Coordinate Service Technicians: Dispatch and schedule service technicians for installations, repairs, and maintenance across Canada, ensuring efficient and timely service.
  
• Optimize Routes: Use your strong knowledge of Canadian geography to plan the best routes for technicians, minimizing downtime and maximizing productivity.
  
• Customer Communication: Serve as the main point of contact for customers, providing updates, resolving issues, and ensuring high customer satisfaction.
  
• Monitor and Adjust: Track technician progress throughout the day, adjusting schedules and routes as needed to meet customer demands.
  
• Work with Precision: Ensure all service requests are accurately logged and handled in a timely manner using dispatch software.
  

Requirements

What Youll Bring:

• 2+ Years of Experience: Previous experience in dispatching or logistics coordination, particularly in service industries.
  
• Bilingual Fluency: Fully bilingual in French and English (spoken and written) to effectively communicate with both English- and French-speaking customers and staff.
  
• Geographical Expertise: Strong understanding of Canadian geography to optimize technician dispatch and scheduling.
  
• Tech Savvy: Comfortable using dispatch and routing software and able to quickly adapt to new tools and technology.
  
• Customer-Focused Attitude: A strong focus on customer service, with the ability to manage multiple requests and priorities efficiently.
  

Why Apply?

• Be Part of a Growing Team: Join a company that values professional growth and development.
  
• Impactful Role: Your work directly contributes to our commitment to exceptional service and customer satisfaction.
  
• Career Advancement: There are opportunities to grow and expand your career in logistics, dispatching, and beyond.
  

Ready to take the next step in your logistics career? Apply now to join our team and make a real impact in the world of service coordination!

Benefits

Compensation:
$70K base + benefits