Relationship Manager - SME

Job Summary: 

We are looking for a Relationship Manager to oversee and maintain strong relationships with our Small and Medium Enterprises (SMEs) clients. As a Relationship Manager, you will be responsible for ensuring that our SMEs clients receive excellent customer service, managing their accounts, and identifying new business opportunities. You will work closely with cross-functional teams to develop and execute effective business strategies, contributing to the overall growth of the company.

Responsibilities:

• Develop and maintain strong relationships with SMEs clients, acting as their primary point of contact
• Understand clients' business needs, challenges, and opportunities, and provide tailored solutions and support
• Collaborate with internal teams, including sales, marketing, and operations, to deliver high-quality customer service and meet clients' expectations
• Analyze market trends and identify potential business opportunities, leveraging the company's product and service offerings
• Prepare and deliver presentations to SMEs clients, showcasing the company's value proposition and capabilities
• Manage clients' accounts, ensuring accurate and timely invoicing, payments, and contract renewals
• Actively participate in networking events, industry conferences, and other business forums to expand the company's presence and visibility
• Provide regular reports to management on clients' performance, satisfaction, and feedback

Requirements:

• Bachelor's degree in business administration, marketing, finance, or a related field
• Minimum 3 years of experience in sales, account management, or business development, preferably in the SMEs segment
• Strong communication, interpersonal, and negotiation skills
• Demonstrated ability to build and maintain long-term relationships with clients
• Proven track record of achieving sales targets and revenue growth
• Excellent analytical and problem-solving skills, with the ability to identify business opportunities and market trends

If this sounds like a role that aligns with your experience and career goals, we encourage you to apply!

Please note that only shortlisted candidates will be notified.

Beecruit Pte Ltd
EA Licence No: 18C9123
EAP Registration No: R1109889
EAP Name: Tan Soon Hock