Job Openings Financial Aid Officer (Remote)

About the job Financial Aid Officer (Remote)

Financial Aid Officer (Remote)

Administer all aspects of the financial aid process. Responsible for administering all financial aid programs available to students, including Federal Student Aid, state financial aid, Veteran Affairs funding, etc. The Financial Aid Officer provides a briefing to each prospective student prior to a full interview whereby he or she will introduce students to aid available to them. The Financial Aid Officer is also responsible for ensuring all FAFSA, ISIRs, and verifications are complete and accurate in a timely fashion. In addition, that all conflicting information is rectified in a timely manner so that aid could be applied appropriately. The Financial Aid Officer is responsible for processing and evaluating student eligibility to receive federal financial aid.

JOB FUNCTIONS:

  • Assist students and parents in completing FASFAs; review resulting ISIR

  • Explain Financial Aid plans to students; review their rights and responsibilities of Title IV.

  • Resolve any conflicting information while reviewing perspective and current students ISIR.

  • Assign the appropriate budget and invoices for the student in Salesforce

  • Ensure aid is paid to the student accounts in a timely manner.

  • Maintain a 90% packaged rate by the end of each cohort start week.

  • Follow-up on the remaining 10% of students to ensure they are packaged by day 30 of their program.

  • Work with education and admissions on the status of all students who are unpackaged by week 2.

  • Document all communications with prospective and current students in Salesforce

  • Provide entrance and exit counseling to all borrowers.

  • Review files for completeness and accuracy.

  • Initiate and monitor ISIR processing;

  • Remain current on all applicable regulatory requirements

  • Attend financial aid workshops, conferences, or professional development courses.

  • Make presentations via zoom or in-person to students when appropriate.

  • Maintain and update ledger cards to ensure accuracy of information.

  • Ensure all eligible aid has been provided to students.

  • Bill students on a monthly basis.

  • Process In-school deferment forms for current students.

  • Respond to students email or phone inquiries within 24-48 hours.

  • Abide by CBD Colleges Code of Conduct for Education Loans ·

  • Serve as a School Certifying Official for the administration of Veteran Affairs funds.

  • Attend School Certifying Official related training.

  • Perform other job-related duties, or special projects assigned by Sr. Staff as required

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must have prior Financial Aid experience in Higher Education

  • Strong communication skills

  • Detail oriented.

  • Willing to be a team player.

  • Knowledge of Excel, Word and Salesforce

  • Commitment to operate within a culture defined by a mission, vision, and values: Uphold basic principles, demonstrate leadership, have abilities to develop people, strive to improve productivity, strive to achieve customer satisfaction.

MINIMUM ENTRY REQUIREMENTS:

  • Must have prior Financial Aid experience in Higher Education

  • High school diploma.

  • Some college preferred.

  • Accounting or business experience desirable.

Job Type: Full-time

Salary: $28.00 - $35.00 per hour

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

Schedule:

  • 8 hour shift

  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • financial aid: 3 years (Preferred)

Work Location: Remote



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