Maintenance and Housekeeping Coordinator (Remote, Mexico City)

Maintenance and Housekeeping Coordinator (Remote, Mexico City)

Beachside Vacation Rentals (BeachsideVR)
Compensation: $1,000 - $1,400 USD / month

About Us

Beachside Vacation Rentals manages a growing portfolio of over 300 short-term rental properties across Florida’s Space Coast. Our focus is operational consistency, property performance, and delivering a reliable experience for both guests and owners.

Position Summary

We are hiring a Maintenance and Housekeeping Coordinator to oversee and manage maintenance operations and support housekeeping scheduling across the portfolio.

This is a remote role based in Mexico City supporting field teams in Florida. The position requires a highly organized, detail-oriented professional who can prioritize, dispatch, and manage a high volume of tasks simultaneously while maintaining clear communication and accountability.

This is not an entry-level role. Candidates must have direct industry experience and a working knowledge of residential maintenance systems.

Key Responsibilities

Maintenance Coordination (Primary Focus)

• Receive, triage, and prioritize all incoming maintenance requests

• Dispatch vendors and internal technicians based on urgency, scope, and location

• Ensure all work orders are clearly defined with detailed notes, photos, and expectations

• Track all open tasks through completion and confirm work has been completed to standard

• Follow up on incomplete, delayed, or recurring issues

• Escalate critical or guest-impacting issues immediately

Vendor Management

• Coordinate with multiple vendors and service providers daily

• Schedule and confirm appointments, access, and timelines

• Hold vendors accountable to timelines and quality expectations

Housekeeping Coordination (Scheduling & Oversight)

• Schedule cleaners for all turnovers, same-day turns, and priority cleans

• Monitor Breezeway to ensure all cleans are completed on time and to standard

• Identify delays or missed cleans early and take immediate action to resolve

• Coordinate adjustments to coverage as needed to maintain readiness for arrivals

Systems & Task Management

• Create, update, and manage tasks within property management and operations systems (Breezeway, Guesty, or similar)

• Maintain accurate and up-to-date records of all work performed

Communication & Coordination

• Serve as a central point of coordination between maintenance, housekeeping, and guest experience teams

• Provide clear, timely updates on task status, delays, and resolutions

Required Qualifications

• Prior experience in vacation rentals, property management, or hospitality operations (required)

• Working knowledge of residential general maintenance systems, including:

  • HVAC systems and thermostats

  • Basic electrical (outlets, breakers, lighting issues)

  • Plumbing fundamentals (drains, leaks, water heaters)

  • Appliances and common household systems

• Proven ability to manage and prioritize multiple active work orders simultaneously

• Strong organizational and time management skills

• High attention to detail and follow-through

• Clear and professional written and verbal communication skills

• Experience with task management systems and PMS platforms (Breezeway, Guesty, or similar preferred)

• Fluent in English (required) and Spanish

What We’re Looking For

• A structured, process-driven operator

• Someone who can assess maintenance issues and make informed dispatch decisions

• Ability to identify urgency and respond accordingly without oversight

• Strong sense of ownership and accountability

Work Environment

• Fully remote role based in Mexico City

• Requires consistent availability during U.S. business hours (EST)

• High-volume, fast-paced operational environment