Technical Analyst

The Technical Analyst (TA) acts as a bridge between business and technology, combining strong technical expertise with a solid understanding of business processes, functional flows, and domain components. The role is accountable for one or more applications within a specific domain, ensuring their functional correctness, technical robustness, performance, and continuous evolution, while translating business needs into effective technical solutions.

Key Responsibilities

• Business & Functional Understanding
  • Develop and maintain a strong understanding of business processes, domain concepts, and functional components related to supported applications
  • Support Business Analysts and stakeholders in analyzing requirements and identifying system impacts
  • Translate business requirements into clear technical specifications
  • Proactively challenge and optimize requirements with scalable solutions
• Technical Analysis & Solution Design
  • Design and validate technical solutions, interfaces, and integrations
  • Apply standard application and architectural solutions
  • Ensure alignment with enterprise architecture, security, and performance standards
  • Contribute to application evolution roadmaps
• Application Ownership
  • Act as Application Expert for assigned applications
  • Ensure functionality, performance, stability, and maintainability
  • Maintain deep understanding of architectures, data flows, and dependencies
• Delivery & Collaboration
  • Support design, development, testing, and deployment activities
  • Collaborate with Business Analysts, Architects, Developers, QA, and UI/UX teams
  • Contribute to end-to-end estimations, risk assessment, and planning
• Production Support
  • Support production incidents and instability
  • Lead investigations, war rooms, and root cause analysis
  • Coordinate stakeholders and manage escalations
  • Continuous Improvement
  • Monitor technology trends and best practices
  • Propose improvements to systems, processes, and performance

Qualifications & Experience:

• Degree in Information Technology or equivalent
• Minimum 3 years experience in software development or technical analysis
• Experience with databases and SQL
• Strong analytical and troubleshooting skills
• Banking or financial services experience is a plus
• Fluent in English