AWS Cloud Subject Matter Expert

Responsibilities:

• Advise on the adoption and integration of AWS native services (API Gateway, Cognito, Lambda, etc.) for identity and access management.
• Provide guidance on AWS best practices for security, scalability, and cost optimization.
• Optimize existing cloud environments in terms of cost, performance, resilience and operations.

• Architecture, software design and business analyst services for the new cloud native Customer Identity and Access Manager platform using PING ID technology

Requirements:

Technical Expertise and Certifications:

• Expertise in AWS services, including, EKS, CDN, EC2, including ALB/NLB, ngninx, S3, RDS, Lambda, VPC, IAM, CloudWatch, etc.
• Knowledge of best practices in AWS architecture and security.
• Experience with DevOps practices, CI/CD pipelines, and automation tools.

Certifications required :

• Architecture: TOGAF® (The Open Group Architecture Framework) & AWS Certified Solutions Architect Professional: For designing and deploying scalable systems on AWS.
• CIAM Expertise - relevant experience/certifications in CIAM., nice to have: Certified Cloud Security Professional (CCSP): Focuses on cloud security, useful for CIAM on AWS.
• AWS: AWS Certified Security Specialty: For security aspects of AWS implementations & AWS Certified DevOps Engineer Professional: For cloud-native solutions and automation.

On call availability In the unlikely scenario of a critical outage, we expect the consultant to join in max 30 minutes based on an agreed schedule to the incident call / war room and via the knowledge, technical skills and intimate awareness that will be gained of the set-up and solutions, contribute to the fast restoration of the affected critical services.

• On-call Availability: The partner will allocate the premium consultant for on-call availability, ensuring 24x7 availability for incident management, especially for critical outages.
• Response Commitments: For all critical outages, the partner guarantees an initial acknowledgment and technical login within 30 minutes of incident reporting, regardless of time or day.
• Root Cause Analysis: For all critical outages, partner will collaborate to create a detailed root cause analysis (RCA), including preventive recommendations and action items.
• Recovery Objective: The partner will collaborate to create and implement actions that will assure a service defined Recovery Time Objective (RTO) and Recovery Point Objective (RPO)