Collections Manager

FOR PHILIPPINES BASED APPLICANT ONLY

Job Title: Collections Manager
Location:REMOTE
Job Type: Full-Time
Department: Finance / Accounts Receivable
Reports to: ZAHKIA MORGAN/CEO

About Us:

BE EPIC LLC is a dynamic, fast-growing, innovative, customer-focused. We are committed to excellence and are looking for a skilled Collections Manager to join our team and ensure timely collection of outstanding receivables while maintaining positive customer relationships.

Job Summary:

The Collections Manager oversees the collections department and is responsible for improving collection rates, reducing delinquencies, and managing a team of collections specialists. This role ensures compliance with collection laws and internal policies while maintaining effective communication with clients and internal stakeholders.

Key Responsibilities:

• Lead and manage the collections team to meet or exceed collection targets.
• Develop, implement, and optimize collection strategies, policies, and procedures.
• Monitor accounts receivable portfolio and aging reports to identify delinquent accounts.
• Contact clients regarding overdue payments and negotiate payment plans when necessary.
• Collaborate with the sales, finance, and legal departments to resolve disputes or escalations.
• Prepare regular reports on collections status, trends, and performance metrics.
• Ensure compliance with federal, state, and local laws and regulations regarding debt collection.
• Train and mentor team members, fostering professional development and performance improvement.

Qualifications:

• Bachelors degree in Finance, Accounting, Business Administration, or related field (preferred).
• Minimum of 3-5 years of experience in credit and collections atleast 2 years in a supervisory or managerial role.
• Strong understanding of collection techniques, credit risk assessment, and legal guidelines.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in Microsoft Office and accounting software (e.g., QuickBooks, NetSuite, SAP).
• Detail-oriented with strong organizational and analytical abilities.

Why Join Us:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Positive and collaborative work environment
• Opportunities for professional growth and development