Job Openings IT Software Expertise w/ EA Expertise

About the job IT Software Expertise w/ EA Expertise

Profile Summary

A highly organized and tech-savvy Virtual Assistant with a strong foundation in IT software support and executive-level administrative assistance. Proven ability to streamline workflows, manage executive calendars, and support software systems across startups, agencies, and enterprise teams. Combines technical know-how with top-tier organizational and communication skills to support business operations seamlessly.

Core Competencies

IT & Software Support

  • Software troubleshooting (Windows, Mac, SaaS platforms)

  • Cloud tools (Google Workspace, Microsoft 365, Slack, Zoom)

  • CRM & Project Tools (HubSpot, Salesforce, Asana, Jira, Notion)

  • Data entry, analytics dashboards, and automation via Zapier, Airtable

  • IT onboarding/offboarding processes

  • Basic scripting (e.g. Python, HTML/CSS, or SQLif applicable)

Executive Assistant Duties

  • Calendar & inbox management for C-level executives

  • Travel planning & expense reporting

  • Meeting coordination, minutes, and follow-ups

  • Confidential document handling & file organization

  • Presentation & report creation (PowerPoint, Google Slides, Canva)

  • Internal & external communication handling

Tools & Platforms

  • Communication: Slack, Zoom, MS Teams

  • Productivity: Notion, Trello, Asana, ClickUp

  • CRM/Operations: Salesforce, HubSpot, Monday.com

  • IT/Software: Google Admin Console, LastPass, Zendesk, Jira

  • Automation: Zapier, Make.com, Airtable

  • Documents: Google Docs/Sheets/Slides, MS Office Suite, Adobe PDF Tools

‍ Professional Experience (Template Sample)

Virtual Assistant | Freelance | 2022Present

  • Provide IT support for remote teams, including onboarding/offboarding, email configurations, and access management.

  • Manage executive schedules, book meetings across time zones, and prepare executive briefings.

  • Automate reporting processes using Airtable, Zapier, and Google Sheets.

  • Drafted standard operating procedures (SOPs) for both technical workflows and admin processes.

Executive Assistant to CTO | Tech Startup | 20202022

  • Supported CTO and development team with calendar management, product launch schedules, and sprint planning documentation.

  • Managed Jira ticket queues, updated Confluence pages, and handled team onboarding.

  • Coordinated investor and stakeholder meetings, created pitch decks and maintained NDA files.


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