Project Management Team Lead (Hybrid)

Responsibilities:

• Receive clients' projects/jobs/quotations and analyze requirements.
• Establish and maintain excellent relationships with linguists globally.
• Develop project plans and workflows, managing time, budget, resources, and quality control.
• Create and control localization project budgets, perform cost tracking analysis, ensure timely issuance of purchase orders and invoices, and approve work reports.
• Identify and solve localization issues, identify causes, and perform corrective/preventative actions.
• Present regular reports to clients, corporate office, and peers on progress and forecast of project teams' work status, escalating issues, and evaluating needed support.
• Actively participate in corporate management meetings, providing data and project information.
• Continually expand knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities.
• Lead and mentor a team of project managers, providing guidance, training, and support to ensure successful project delivery.
• Foster a collaborative and high-performance team environment, encouraging professional growth and development.
• Monitor team performance, providing regular feedback and conducting performance evaluations.
• Implement and improve project management processes, tools, and best practices across the team.
• Coordinate with cross-functional teams to ensure alignment and effective communication.
• Manage key accounts, acting as the main point of contact for clients.
• Develop and maintain strong client relationships, understanding their needs and ensuring satisfaction.
• Identify opportunities to grow accounts through additional services or solutions.
• Prepare and present business proposals, negotiating contract terms and conditions.
• Provide regular updates to clients on project progress, addressing any concerns or issues promptly.

Requirements:

• Solid experience in localization project management is a must.
• Proven leadership experience in managing and mentoring project management teams.
• Excellent verbal and written English communication skills.
• Strong presentation and communication skills.
• Exceptional organizational and leadership skills.
• Proven abilities in project planning, resource, and risk management.
• Problem-solving capabilities.
• Quality and detail-oriented.
• Strong team player in a multi-language/multi-cultural environment.
• Ability to adapt to a fast-paced and dynamic work environment.
• Proficiency in using project management tools and software.
• Experience in account management, with a track record of building and maintaining client relationships.
• Strong negotiation and business proposal skills.