Learning Manager (Nusa Lembongan Island)

Our client is a luxurious beach villa situated on the most idyllic island of Nusa Lembongan, Indonesia. They are seeking an experienced Learning & Development Manager to design and implement structured training programs, develop curricula, and deliver engaging learning sessions that elevate team performance and service excellence.

Requirements:

• Minimum of 3 years experience in a similar Learning & Development or Training role, preferably in hospitality.
• Strong background in teaching/training with the ability to design, deliver, and evaluate training programs.
• Proven experience in preparing and developing training materials, modules, and curricula.
• Certified training from BNSP (other than Train the Trainer) is an advantage.
• Solid academic or professional background with proven skills in curriculum development.

• Excellent interpersonal, facilitation, and communication skills.

• Adaptable, self-managed, and able to inspire continuous learning across the team.
• Open to local / Indonesian citizens only.

• Willing to be based in Lembongan.

Key Responsibilities:

• Design, develop, and implement structured training curricula aligned with company standards and operational needs.
  
• Build, deliver, and maintain comprehensive training materials, manuals, and resources.
  
• Facilitate engaging training sessions, workshops, and coaching for staff at all levels.
  
• Support onboarding, induction, and ongoing development programs for team members.
  
• Collaborate with department heads to identify training needs and create effective learning solutions.
  
• Evaluate the effectiveness of training programs through feedback, assessments, and performance reviews.
  
• Maintain accurate training records and prepare regular reports for management.
  
• Act as a mentor and role model, fostering a culture of continuous improvement and professional growth.
  
• Ensure training initiatives meet both internal standards and industry best practices, including compliance with health, safety, and hospitality service standards.
  
• Contribute to talent development strategies that strengthen service quality and guest experience.