Office Manager (International Marketing Agency)

Based in Ketewel, Gianyar, our client is an international digital marketing agency with over 20 years of experience in SEO, Pay-Per-Click, Social Media, and email marketing. By combining a cost-effective, modular approach with expertise from both local Indonesian talent and experienced European professionals, they deliver innovative, tailored solutions to clients across markets.

They are seeking a dynamic Office Manager to lead and inspire a multicultural team, oversee project delivery, and ensure alignment between the Bali office and European management while fostering a collaborative and high-performing workplace culture.

Requirements:

• Minimum 2 years of professional experience in a managerial role, ideally in digital marketing, IT, or related agency environments.
  
• Educational background in Marketing, Business Development, or IT is an advantage (not mandatory).
  
• Proven experience in managing and motivating cross-functional teams (e.g., SEO, PPC, Social Media, Development).
  
• Strong project and delivery management skills,  ensuring timely, high-quality client deliverables.
  
• Commercial acumen, with the ability to align team performance with business growth and client satisfaction.
  
• Solid background in digital marketing or related fields; agency experience preferred.
  
• Excellent communication skills, with full proficiency in written and spoken English.
  
• Cultural adaptability and experience working in international/multicultural environments.
  
• Strong problem-solving and decision-making skills.
  
• Availability to work full-time (Monday-Friday) on-site in Gianyar, Bali.
  
• Open to both local and Bali-based expatriate candidates.

Key Responsibilities:

• Lead a multicultural team of 15 team members across SEO, PPC, Social Media, and Development.
  
• Oversee project delivery, ensuring deadlines, quality standards, and client expectations are consistently met.
  
• Contribute to agency growth and performance in both European and Indonesian markets.
  
• Act as the primary liaison between the Bali office and European management (CEO, CMO, and Marketing Manager).
  
• Foster a positive, collaborative, and results-oriented workplace culture.
  
• Drive team motivation and ensure alignment with organisational goals.
  
• Support business development activities by working alongside the directors to expand the business.