Restaurant Manager

Our client, an international café known for fresh, healthy meals made from organic and locally sourced produce, seeks a Restaurant Manager. In this role, you will oversee daily operations, manage staff, and handle financial activities to drive the business growth.

Requirements:

• Open for both local and expat talents.
• Minimum of 2 years' experience as a restaurant manager with a well-established restaurant brand in Bali.
• Progressive experience in a similar leadership role for wellness brands or well-established F&B brands.
• Bali-based candidates are preferred.
• Strong leadership and team management abilities.
• Excellent communication and leadership skills.
• Knowledge of health and safety regulations and food safety standards.
• Customer-focused with a passion for delivering excellent service.
• Knowledge of sustainability practices is a plus.
• A commitment to health and sustainability is vital, as our clientele values wellness.

Responsibilities:

• Oversee day-to-day restaurant operations, ensuring smooth and efficient service.
• Manage and supervise front-of-house and back-of-house teams (servers, cooks, kitchen staff, etc.).
• Ensure that all operational procedures are followed, including food safety standards and health regulations.
• Hire, train, and onboard new employees.
• Create work schedules and ensure adequate staffing levels during peak hours.
• Monitor employee performance, provide feedback, and conduct performance evaluations.
• Resolve conflicts or performance issues within the team.
• Ensure that all guests receive excellent service throughout their dining experience.
• Handle customer complaints, concerns, or special requests promptly and professionally.
• Maintain a positive and welcoming atmosphere in the restaurant.
• Monitor customer feedback and work to improve service quality.
• Collaborate with the head chef or kitchen staff to develop and update the menu.
• Ensure the quality and consistency of food and beverages.
• Monitor food and beverage inventory and order supplies as needed.
• Monitor online reviews and social media to address feedback and promote positive image.