Restaurant Manager

Our client is an award-winning ultra-luxury resort, recognized globally as a hospitality leader, and is actively seeking a Restaurant Manager to lead their dynamic team.

As a Restaurant Manager, you will oversee all aspects of dining operations within the resort's restaurants, ensuring exceptional guest experiences and efficient service delivery. Responsibilities include managing staff, from hiring and training to scheduling and performance management to maintaining high standards of customer service.

Requirements

• Proven experience in restaurant management, ideally within a resort or upscale dining environment, demonstrating strong leadership and organizational skills.
• Minimum of two years of experience in a similar position in a well-established restaurant brand or within five star hotel brand.
• Female candidates are encouraged to apply.
• Ability to lead and motivate a diverse team, ensuring high levels of morale and productivity.
• A commitment to providing exceptional guest experiences, with a focus on quality service and guest satisfaction.
• Proficiency in budgeting, cost control, and achieving financial targets, with a solid understanding of restaurant P&L statements.
• Experience in menu planning, pricing strategies, and maintaining quality standards.
• Skilled in hiring, training, and development of restaurant staff, ensuring a skilled and knowledgeable team.
• Excellent interpersonal and communication abilities to interact effectively with guests, staff, and management.
• Strong organizational skills with meticulous attention to detail in operational and administrative tasks.
• Flexibility to work varied shifts, including weekends and holidays, as required by the resort's operations.
• High school diploma or equivalent; additional education or certifications in hospitality management or related fields are advantageous.
• Familiarity with health, safety, and sanitation regulations, ensuring adherence to all legal requirements.

Responsibilities

• Hiring, training, scheduling, and supervising restaurant staff to maintain high levels of service and efficiency.
• Ensuring exceptional guest experiences by maintaining a welcoming atmosphere, addressing customer inquiries and concerns promptly, and ensuring high standards of service.
• Monitoring and managing restaurant budgets, controlling costs, and optimizing profitability through effective pricing strategies and inventory management.
• Developing and updating menus that reflect the resort's culinary standards, ensuring consistency in food quality, presentation, and portion control.
• Managing day-to-day restaurant operations, including opening and closing procedures, reservations, seating arrangements, and coordination with kitchen staff for efficient food preparation and delivery.
• Ensuring compliance with health, safety, and sanitation regulations, maintaining cleanliness standards, and conducting regular inspections to uphold food safety practices.
• Building relationships with guests, soliciting feedback, and implementing improvements based on feedback. Collaborating with resort marketing teams to promote restaurant offerings and drive revenue through special events and promotions.
• Providing ongoing training and development opportunities for restaurant staff to enhance their skills and maintain high morale.
• Working closely with other resort departments such as catering, events, and room service to coordinate service and ensure seamless guest experiences across all dining outlets.
• Addressing operational challenges, resolving conflicts, and handling any issues that may arise during service hours.