Restaurant Manager - Fine Dining Outlet

Our client is an ultra-luxury resort, recognized globally as a hospitality leader in the wellness industry. As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent guest and member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. 

Requirements

• Minimum of a diploma in hospitality and hotel or business management.
• 2+ years of demonstrated experience in a progressive managerial role.
• Knowledgeable with food and hygiene codes, policies and procedures.
• Experience in a similar role in luxury hotels or reputable fine dining restaurants with proven results.
• Have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• Excellent command of written and spoken English.
• Able to live in a remote location for extended periods of time and travel on single status.
• Full knowledge of food and beverage terminology, application, operation, wine service, costs, menu development and controlling inventory. 
• Work experience in GCC is a plus!
• Additional European language preferred. 

Responsibilities

• Take full responsibility for the efficient operation of the assigned resort restaurant to provide exceptional products and services within brand operating standards. 
• Ensure that all set policies, procedures, and best practices are in place and rigorously enforced. 
• Support the Food & Beverage Manager in the smooth running of resort restaurants and destination dining experiences. 
• Assess food & beverage amenities, menus and wine lists constantly to remain relevant and in keeping with wellness and sustainability practices. 
• Collaborate and work in partnership with the Guest Services department to ensure guests' needs are determined /met.
• Interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. 
• Carry out service recovery or charge our hosts to do so to the satisfaction of guests. 
• Have a full knowledge of menus and specials of all outlets and a good knowledge of the wine list and be able to recommend wine in the absence of the sommelier. 
• Review product and service quality  continually through physical presence in the outlet/s and public areas on a regular basis to ensure rigorous adherence to LQA standards and guest comments.