Restaurant Manager

Our client, a luxurious 5-star boutique hospitality brand and integrated family resort located in the prime location of Penang, Malaysia, is seeking an experienced Restaurant Manager to lead their dynamic team.

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent guest experience. You are also required to manage, train, and develop FB team members and work within all budgeted guidelines.



Requirements:

• Minimum of 5 years of experience in restaurant management handling multiple outlets within a 5* hotel brand or luxury setting.
• Proficient in managing budgets, controlling costs, and implementing strategies to maximize revenue while maintaining a high standard of service.
• Prior experience in city hotels preferred.
• Strong managerial skills to recruit, train, and supervise restaurant staff, ensuring consistent service quality.
• Excellent communication and interpersonal skills for engaging guests, managing staff, and coordinating with other resort departments.
• Knowledgeable in food safety, hygiene, and cleanliness standards, ensuring a safe dining environment for guests and staff.
  
• Ability to work under pressure within a high-volume operation.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.

Responsibilities:

• Oversee daily operations of the assigned restaurant, ensuring smooth and efficient service delivery.
• Deliver exceptional dining experiences by upholding family-friendly and luxury service standards.
• Lead, train, and motivate the restaurant team to ensure consistent performance and guest satisfaction.
• Work closely with chefs to execute and refine menus that appeal to both local and international tastes.
• Manage the restaurants' budget, controlling costs and driving revenue while maintaining high-quality standards.
• Ensure compliance with health, safety, and hygiene regulations.
• Engage with guests regularly to handle inquiries, resolve complaints, and gather feedback for continuous improvement.