Spa & Wellness Manager

Our client, an eco-luxury wellness resort in Bali, is seeking an experienced and passionate Spa and Wellness Manager to oversee the daily operations of their spa and wellness programs, ensuring a holistic and exceptional guest experience for a five-star standard of service. 

Requirements:

• Degree or certification in Wellness Management, Hospitality, Integrative Health, Medical, or a related field
  
• Minimum 2 years of leadership experience in a wellness resort, medi-spa, wellness clinic, or medical clinic environment
  
• Proven experience in budgeting, reporting, and cost control
  
• Proficient in Microsoft Excel, booking systems, and relevant software tools
  
• Fluent in English, both verbal and written
  
• Strong interpersonal, management, and multitasking skills
  
• A confident and grounded presence, with excellent team leadership capabilities
  
• Strong aesthetic sense and attention to creating a serene and inspiring wellness atmosphere
  
• Detail-oriented while maintaining a strong strategic perspective
  
• Ability to seamlessly blend luxury hospitality with clinical integrity in all wellness offerings
  
• A genuine passion for longevity, transformation, and holistic guest care
  
• Open to both local and expat candidates 

Responsibilities:

• Oversee the daily operations of the spa and wellness center, ensuring the highest standards of service, cleanliness, and guest satisfaction
  
• Lead and mentor a diverse team of wellness professionals, therapists, and support staff
  
• Develop, implement, and monitor wellness programs, spa treatments, and holistic offerings aligned with the resorts brand and philosophy
  
• Collaborate with marketing and sales teams to promote wellness packages and events
  
• Ensure smooth scheduling and operations using the resorts booking and management systems
  
• Manage department budgets, generate reports, and monitor cost controls to ensure financial efficiency
  
• Maintain compliance with health and safety standards, and ensure proper certification and licensing of all spa practitioners
  
• Work closely with senior leadership to align wellness strategies with the resorts overall goals and guest expectations
  
• Foster an atmosphere of tranquility, professionalism, and transformational guest experiences