Assistant Food & Beverage Manager

Our client is an award-winning ultra-luxury resort, recognized globally as a hospitality leader, is actively seeking an Assistant Food & Beverage Manager to contribute to their dynamic team.

As an Assistant FB Manager, you are responsible to manage Food & Beverage outlet operations to deliver an excellent guest experience, to lead a dynamic team, ensuring the highest standards of customer service, managing within budgeted guidelines, and contributing to the overall success of the brand.

Requirements

• 3+ years of demonstrated experience as a multi-outlet Manager or one year experience in a similar role from a reputable five-star resort brand.
• Certification in Food Safety and HACCP.
• Female candidates are encouraged to apply.
• Additional European languages are preferred. 
• Knowledgeable of food and hygiene codes, policies, and procedures.
• Strong leadership and multitasking skills.
• Have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• Excellent command of written and spoken English.
• Able to live in a remote location for an extended period of time and travel on single status.
• Full knowledge of food and beverage terminology, application, operation, wine service, costs, menu development and controlling inventory. 

Responsibilities

• Take full responsibility for the efficient operation of the assigned resort restaurant to provide exceptional products and services within brand operating standards. 
• Ensure that all set policies, procedures, and best practices are in place and rigorously enforced. 
• Support the Food & Beverage Manager in the smooth running of resort restaurants and destination dining experiences. 
• Assess food & beverage amenities, menus and wine lists constantly to remain relevant and in keeping with wellness and sustainability practices. 
• Collaborate and work in partnership with the Guest Services department to ensure guests' needs are determined /met.
• Interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. 
• Carry out service recovery or charge our hosts to do so to the satisfaction of guests. 
• Have full knowledge of menus and specials of all outlets and a good knowledge of the wine list and be able to recommend wine in the absence of the sommelier. 
• Review product and service quality  continually through physical presence in the outlet/s and public areas on a regular basis to ensure rigorous adherence to LQA standards and guest comments.