Executive Housekeeper

Our client is a pre-opening ultra-luxury wellness property in Ubud that aims to open mid-year in 2027. They are seeking an exceptional Executive Housekeeper with a strong background in boutique luxury hospitality, who will lead and oversee the hotel's housekeeping operations, ensuring the highest standards of cleanliness, presentation, and guest comfort.

This role requires a strong balance of operational excellence, attention to detail, team leadership, and a commitment to exceptional service standards. The Executive Housekeeper will be responsible for establishing housekeeping standards, developing operational procedures, and ensuring a seamless guest experience from the hotel's pre-opening phase through ongoing operations.

Requirements:

• A minimum of 2 years of experience in a similar role within internationally recognised 5-star luxury hotels or resorts, especially in eco-wellness-driven brands.
• A diploma or degree in Hospitality Management, Hotel Management, or a related field is preferred.
• Strong knowledge of housekeeping operations, laundry management, linen control, and luxury room presentation standards.
• Proven experience in developing and implementing housekeeping SOPs, quality control, and operational procedures.
• Strong leadership and team management skills, with the ability to recruit, train, and develop employees.
• Good financial and operational understanding, including budgeting, inventory management, and cost control.
• Fluent in English, both written and spoken.
• Experience in hotel pre-opening operations or establishing a housekeeping department from the ground up is highly advantageous.

Key Responsibilities:

• Lead and oversee all housekeeping operations, ensuring exceptional cleanliness and presentation throughout the property.
• Establish and implement housekeeping SOPs, cleaning procedures, and quality control standards.
• Oversee guest rooms, villas, public areas, back-of-house areas, and laundry operations.
• Recruit, train, lead, and develop a professional housekeeping team.
• Conduct regular inspections to ensure compliance with international 5-star luxury standards.
• Manage departmental budgets, inventory, linen supplies, cleaning materials, and operational costs.
• Coordinate with Front Office, Engineering, and other departments to ensure seamless operations.
• Monitor guest feedback and continuously improve housekeeping services.
• Ensure compliance with health, safety, hygiene, and sanitation standards.
• Establish and maintain the hotel's overall housekeeping and service standards.