Senior Order & Production Coordinator Custom Merchandise

About AZX Sport
AZX Sport / Simplified Sourcing is a boutique promotional products manufacturer working with some of the worlds biggest brands to create custom, trend-forward merchandise.
Were known for handling complex, one-of-a-kind projects that require tight coordination between factories, logistics partners, and internal departments.

About the Role
Were looking for a Senior Order & Production Coordinator someone whos highly organized, detail-driven, and can succeed in a fast-moving production environment.
This is not a basic customer service role. Its about managing production timelines, packaging details, and logistics to make sure every order runs smoothly, stays on spec, and ships on time.

What Youll Do
Manage complex orders from production start to final delivery.
Track timelines, updates, and dependencies using production calendars.
Coordinate closely with factories, shipping, and fulfillment teams to keep everything moving.
Work with Customer Service to get quick answers on order details and approvals.
Double-check all specs, packaging notes, and shipping instructions before release.
Flag potential delays early and work cross-functionally to stay on schedule.

What You Bring
Experience managing custom or made-to-order production (promo, print, packaging, or similar industries).
Strong attention to detail and a calm, organized approach under pressure.
Excellent communication able to chase info and follow up without letting details slip.
A natural problem-solver who enjoys connecting the dots between art, production, and logistics.