CRM Data Coordinator

Job Purpose:

The CRM Data Coordinator is responsible for researching, building, and maintaining strategic contact lists to support sales and marketing campaigns. This role ensures high-quality data management within HubSpot, contributing directly to the effectiveness of outreach initiatives and the overall health of the CRM database.

Key Responsibilities:

• Work with the assigned Sales Manager to build and maintain contact lists that enable them to meet their sales plan.
• Collaborate with the Sales and Marketing teams to understand campaign objectives and define list-building requirements.
• Conduct in-depth research to identify relevant organisations and contacts based on provided criteria (e.g. sector, geography, job role).
• Create accurate and targeted contact lists, ensuring data integrity and alignment with GDPR and company policies.
• Input and update contact information in HubSpot, maintaining data cleanliness, consistency, and segmentation.
• Regularly audit and verify existing contact data to ensure continued relevance and accuracy.
• Monitor data gaps and proactively source updated information through online research or third-party tools.
• Document and maintain procedures for data collection, input, and quality control.
• Support reporting and analysis needs by ensuring CRM data is structured for easy extraction and campaign performance tracking.

Essential Requirements:

• Proven experience working with CRM platforms, preferably HubSpot.
• Strong data entry, data management, and research skills with exceptional attention to detail.
• Willing to work in UK time zone.
• Ability to understand sales objectives and translate them into actionable contact list criteria.
• Familiarity with GDPR and other data protection regulations in the UK and EU.
• Proficiency in using digital tools for research and data validation (e.g. LinkedIn, ZoomInfo, web scraping tools).
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.

Desirable:

• Previous experience supporting sales or marketing teams.
• Experience with data segmentation and CRM automation features.
• Understanding of the role of a board and governance