Client Onboarding Executive

KEY RESPONSIBILITIES

• Handle a portfolio of new clients for onboarding;

• Oversee and review all deliverables of Associate Client Onboarding Executives and Client Onboarding Supports and ensure all is getting done on a timely basis;

• Coaching and grooming of Associate Client Onboarding Executives and Client Onboarding Supports;

• Work with Senior BD executives and Associate Director Business Development on how to enhance relationship with referral partners and new clients;

• Perform and oversee general clerical duties to include, but not limited to, copying, faxing, mailing and filing;

• Lead with the team in preparing the incorporation packs for the setting up of new companies and legal entities;

• Liaison and follow ups with client for the onboarding process, under the direct supervision of the reporting line

• Lead in the preparation of quotes through research and compilation of data;

• Prepare responses to correspondence containing routine inquiries;

• File and retrieve organizational documents, records and reports physical files & on DMS;

• Create and modify documents such as reports, memos, letters, spreadsheet etc.;

• Liaise with the relevant authorities such as the ROC, Registrar General & the FSC in an effective and efficient manner;

• Lead in setting up, coordinating and making arrangements for meetings and conferences;

• Prepare agendas and meeting packs;

• Inputting of data on the relevant internal systems- scan and upload documents on any relevant system in place;

• Updating of information on all the relevant systems in place on a regular basis;

• Liaison with accounting department to prepare invoices and send to clients;

• Daily and effective input on timesheet or any time management system;

• Provide any other assistance and support under the direction of the reporting line, as may be required regularly, to the Client Onboarding, Business Development and Marketing department

• Prepare any related action items under the direction of the supervisor;
• Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

REQUIREMENTS

• Strong academic qualification related to the Financial Services industry such as Law, Accounting, Finance and tax or a Professional Qualification (ICSA/STEP);
• Experience in the legal or financial services sector for at least 3 years
• Strong experience in setting up of legal structures in Mauritius (at least 2-3 years)
• Good Knowledge and understanding of
  • Legal and Regulatory framework, including Codes, FIAMLA Act, GBC, AC and KYC Standards;
  • Company Secretarial duties and Board matters;
  • Corporate and Trust Administration Functions, Compliance and Good Governance principles;
• Good understanding of the regulatory laws involved in servicing a variety of clients with portfolios of various complexities.
• Experience in international structuring through the use of International Financial Centers
• Good experience in promoting Mauritius as an IFC
• Good understanding of legal structures and of their use in the Mauritius IFC

SKILLS

• A good understanding of setting up of legal structures in Mauritius and understand the full process accurately
• A strong leader with the proven ability to build strong relationships with relevant parties
• Has excellent customer service skills;
• Has strong planning, organizing and coordinating skills backed by sound time management skills;
• Is analytical and is able to produce accurate, clear and concise work;
• Can juggle between priorities efficiently to deliver within set deadlines;
• Is committed, confident and results-oriented;
• Display sound judgement when resolving issues and taking decisions;
• Has excellent written and verbal communications skills in both English and French;
• Is a team player and can collaborate effectively with stakeholders;
• Is autonomous, self-disciplined and can productively work remotely;
• Is able to operate in a fast moving, demanding and high-pressure environment;
• Is a quick learner with the ability to apply knowledge appropriately.
• Highly organized with an independent personality that is effective and working independently and in a team environment