Receptionist

JOB SUMMARY

• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers. Act as support to the Administration department and generally to all staff.

KEY FUNCTIONS

• Operating the PABX; answer telephone, screen and direct calls
• Take and relay messages efficiently
• Provide information to callers
• Greet persons visiting the company
• Provides proper direction to clients depending on queries and needs
• Is able to properly deal with queries from the public and clients
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents as and when required
• Organize internal and external dispatch
• Schedule appointments using outlook & maintain appointment diary either manually or electronically
• Manage meeting rooms & organize meetings effectively
• Keeps and maintains the reception area and boardrooms tidy and well organized
• Manning the Front Office

REQUIREMENTS

• HSC with good results. Certificate in secretarial studies would be an advantage
• Minimum 2 years experience as Receptionist in a corporate environment
• Proven experience in handling PABX telephone system
• Hands-on experience in coordinating meeting bookings & other administrative tasks
• Conversant with MS word, Excel, PowerPoint, and outlook
• Excellent verbal and written communication skills. Fluent in both English and French
• Pleasant personality with excellent interpersonal skills
• Customer service orientation
• Excellent organizing and planning skills
• Is punctual, reliable and takes initiative to deliver quality work under pressure
• Attentive to detail and can multi-task under to meet deadlines