Senior Solutions Lead - Presales

Key Responsibilities

Regional Presales Support

• Assist in supporting regional presales efforts, ensuring alignment of proposal responses with client requirements and sales objectives

Internal Team Collaboration

• Collaborate with internal teams including sales, technical, pricing, legal, and marketing to contribute to compelling proposal demonstrations and presentations

Continuous Improvement Initiatives

• Assist in driving continuous improvement initiatives to enhance productivity and maturity in regional presales activities

Win/Loss Analysis Support

• Support the Senior Solutions Consultant in following up on wins or losses to understand underlying reasons and evaluate proposed solutions

Person Specifications

• Bachelor's degree in a relevant field (e.g., Engineering, Computer Science)
• Relevant years of experience in a related field (e.g., presales, sales engineering, customer service)
• Ability to do client presentation with confidence, Proposal delivery & Bid management
• Knowledge on our key products such as DTE, MP, CPaaS & APIM
• BA, Tech skills will be an added advantage
• Experience in Presales is required
• Strong understanding of the EMEA/ APAC market and client needs
• Excellent communication and presentation skills
• Clear and concise communication with internal teams and clients
• Strong collaboration with cross-functional teams
• Foundational understanding of company products and services
• Assessing client requirements and proposing suitable solutions
• Addressing challenges during presales activities
• Time Management: Juggling multiple tasks and priorities within tight
  deadlines
• Analytical skills to understand client needs and suggest suitable solutions that meet their objectives
• Ability to collaborate effectively with cross-functional teams
• Adapting to changing client needs, market conditions, and internal processes
• Ensuring accuracy in proposal responses and presentations
• Prioritizing client satisfaction and delivering solutions to meet their needs