Associate - HR Operations

Disclaimer: This is a fixed-term contract for a period of 01 year and extendable.

MAIN RESPONSIBILITIES

Employee Correspondence Management

• Prepare and issue employee letters and correspondence in a timely and accurate manner.
• Assist with employee relocation processes, ensuring smooth coordination.
• Seek guidance from the reporting manager when handling complex or exceptional cases.

Probation Evaluation Management

• Track and facilitate the timely completion of probation evaluations.
• Ensure all necessary documentation and approvals are in place.
• Obtain necessary direction from the reporting manager to ensure adherence to policies.

Fixed-Term Contract Evaluation Management

• Monitor and support the evaluation process for fixed-term contracts.
• Ensure timely completion of required documentation and approvals.
• Clarify any uncertainties with the reporting manager to ensure compliance.

Statutory Enrollment & Records Maintenance

• Facilitate employee enrollment in statutory funds (e.g., EPF, ETF).
• Maintain accurate records and issue necessary documentation.
• Organize and submit required documents to the labor department and employees.
• Consult the reporting manager for guidance on statutory requirements and process updates.

EPF & ETF Claim Processing

• Assist employees in completing EPF and ETF claim forms.
• Ensure required personal documents are attached before releasing forms.
• Seek clarification from the reporting manager on any exceptional cases.

Internship Attendance Management for Payment Purposes

• Track intern attendance for payroll processing.
• Maintain accurate records and ensure timely submission for payments.
• Confirm procedural accuracy with the reporting manager as needed.

Handling Employee Inquiries

• Address and resolve employee inquiries related to HR operational matters.
• Escalate complex inquiries to the reporting manager for further guidance.

Personal File Management

• Maintain and update employee personal files.
• Conduct periodic audits to ensure file completeness and compliance.
• Consult the reporting manager when addressing discrepancies or missing records.

Support for HR Operations Initiatives

• Assist the HR Operations unit with any new engagements or initiatives as required.
• Carry out additional tasks as instructed by the reporting manager.
• Be willing to adapt and take on new responsibilities as needed.

Qualifications/ Skills/ Knowledge

• Diploma/ Degree in Human Resources or related field
• 1+ years' experience in a similar capacity
• Relevant professional qualifications will be an advantage.
• Full understanding of all HR functions and best practices
• Excellent people management skills
• Good communications and negotiation skills