Senior Engineer - Managed Services

Disclaimer: This is an independent consultancy contract for a period of 01 year and extendable. 

Roles and Responsibilities:

• Good experience in Application troubleshooting and incident management activities
• Hands-on experience on Linux/Unix environments
• Experience in scripting (shell scripting, pearl, python, etc.)
• Experience with Databases (MySQL, PostgreSQL, etc.)
• Understanding of distributed networks and application high availability and load balancing
• Microservices using containerization tools (Kubernetes/Docker)
• Understanding on CI/CD toolkit
• Understanding on network administration
• Excellent communication skills, and prior experience in a technical support role

Qualifications:

• Bachelor's degree in information technology, Computer Science or equivalent
• Minimum 3 years of technical support role with hand-on experience in troubleshooting and incident management activities
• Minimum of 2 years of customer management and customer facing experience
• Cloud certification (such as AWS, Azure, GCP) and knowledge in Telco will be an added advantage
• Having application development Knowledge and experience will be an added advantage.