About the job Manager - Technical Sales (Australia)
Axiata Digital Labs (ADL) is a leading innovation technology hub of Axiata Group offering cutting-edge digital transformation products, services, and solutions that enable individuals, enterprises, and society. With over 1,300 digital engineering professionals spread globally, we help global customers in the space of telecommunications, digital services, and financial services reach their goals. ADL solutions and services have enabled customers in APAC, Americas, Europe and Africa, winning multiple industry awards, accolades and recognition for our state-of-the-art products.
We are seeking an experienced Senior Technical Sales Engineer to join our team in Australia, responsible for driving sales growth across the country. This role will focus on supporting the sales of our innovative B2B software solutions to telecommunication service providers. The ideal candidate will have a strong technical background in solution architecture and/or enterprise architecture within the telecommunications industry, combined with proven sales experience. This position requires a unique blend of technical expertise and sales acumen to effectively communicate complex solutions to technical decision-makers.
Responsibilities:
- Identify, qualify, and pursue new business opportunities with telecommunication service providers across Australia
- Develop and maintain strong relationships with technical decision-makers, CTOs, and senior IT leaders in target accounts
- Create and deliver compelling technical presentations and product demonstrations, showcasing how our solutions address specific client challenges
- Design and propose complex technical solutions that align with clients' enterprise architecture and long-term technology strategies
- Collaborate closely with the product development team to understand client requirements and influence product roadmap
- Provide technical leadership throughout the entire sales cycle, from initial technical discovery to solution design and implementation planning
- Forecast sales pipeline and provide regular updates to senior management, including technical win/loss analysis
- Stay informed about emerging technologies, industry trends, and competitive landscape in the telecommunications sector
- Mentor junior technical sales team members and share knowledge across the organization
Qualifications, Skills, and Knowledge:
- Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
- 10+ years of experience in the telecommunications industry, with at least 5 years in a technical pre-sales or solution architecture role
- Proven track record of designing and selling complex technical solutions to telecommunication service providers in Australia
- Deep understanding of telecommunications networks, protocols, and emerging technologies (e.g., 5G, NFV/SDN, IoT, ODA)
- Strong knowledge of enterprise architecture frameworks and methodologies
- Excellent technical writing skills, with the ability to create detailed solution designs and technical proposals
- Outstanding communication skills, able to explain complex technical concepts to both technical and non-technical audiences
- Experience with major telecom vendors' technologies and integration challenges
- Familiarity with Australian telecommunications regulations and industry standards
- Proficiency in technical modeling tools and techniques
- Ability to travel within Australia (up to 30% of the time)
- Strong analytical and problem-solving skills