Job Description:

Dhara Consulting Group is seeking an enthusiastic and customer focused Cloud Operations Lead to lead a team to provide Tier 1 and 2 support for cloud customers. This ia Hybrid Role, 2-3 days on site in Suitland, Maryland. Active TS/SCI clearance required.

Responsibilities:

• Provide hands-on leadership to their respective team(s) to execute assigned delivery tasks
• Mentor, coach and motivate team members
• Own, supervise, manage, prioritize and communicate Day-2-Day tasking and schedule
• Ensure GitLab is updated daily and accurately for agile tracking and team velocity
• Report on status, risks, issues and blockers with program leadership (Technology, Processes, People)
• Convey best practices, ideas, guidance and give recommendations to achieve milestones within scheduled timeframes
• Ensure quality deliverables and outputs from team members
• Support TEMs and weekly client-facing meetings involving your areas of expertise and communicate status
• Stay abreast of relevant technologies and processes to best optimize teams
• Act as the point-of-contact/liaison with other teams when those teams have questions about an area that your team owns
• Capture feedback from team members to continuously improve
• Can support hybrid (3 days on/2 days remote)

Here's what you need:

• Bachelors Degree, or 4+ years of experience as a System Administrator/Technician or Cloud Engineer/Technician or Software Developer may be substituted for a degree
• 3 years of experience leading an IT support team
• 5 years of additional experience working in an IT team
• 2 years of experience with Linux servers

Bonus points if you have:

• PowerShell, Python, and/or Bash Scripting
• DoD 8570 Compliant with IAT Level 2 certification
• 1 year of experience with debugging (grepping logs, stack traces, tracking down permissions issues, etc)
• 1 year of experience in software development to include:
  • Commercial or on-prem cloud and git experience
  • Experience with DevOps (configuration management (Ansible (preferred), Chef, or Puppet), application
    deployment, security)
• Experience with RedHat Enterprise Linux
• General understanding of basic Networking principles
• Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers
• AWS Cloud Associate Certifications

Security Clearance:

• Active TS/SCI clearance required to start