Position : Insurance Administrative Assistant

Job Duration: Permanent, Full-time

Brief description of Company: Insurance Brokerage (non-life)

Hours Required: Australian business hours based upon the time zone of the client, it will be from 9am to 6pm Monday to Friday. This is a full-time permanent contract, and we are not able to accommodate someone who does VA work for other clients.

Description of Job Position: This role is providing administrative support to insurance brokers with day-to-day tasks, including but not limited to data entry, client follow-ups, reporting, debtor management

Basic Monthly Salary: Dependent on experience. Includes HMO, Government Benefits and 13th Month Pay.

Location: Home-based, must have a dedicated workspace but must be located within the following areas:

• National Capital Region / Greater Manila Area
• Central Luzon and Nearby Areas
• Cebu and Nearby Areas

Requirements & Qualifications:

• Proven experience in insurance administration (non-life), preferably with Australian (AU) experience is a desirable quality but not a must-have
  
• Strong understanding of working within set processes and systems.
• Strong attention to detail with the ability to multitask and prioritize tasks effectively
• Ability to work independently as well as part of a team
• Excellent communication and interpersonal skills
• Strong problem-solving skills and a customer-centric approach
• Self-motivated and proactive with a positive attitude

Type of person you are looking for: A mature individual, who is able to take direction well and has demonstrated experience learning and working autonomously (remote working). The Answer is Ball. They are also proactive, efficient with a strong attention to detail and customer service-focused.

Other relevant points: All training provided plus laptop, monitor, mouse, keyboard and USB dock

Technical requirements:

• Typing speed of at least 40wpm with higher than 95% accuracy
• Reliable internet and connectivity, we may also require back-up/redundancy depending on location
• A photo of your workspace is required

Proficiency in tools and software (including but not limited to):

• Microsoft Office (Outlook, Excel, Word, OneDrive, Teams)
• Google Workspace
• Abobe Acrobat
• Slack
• Zoom
• CRM such as Salesforce, Monday.com and Zoho would be highly regarded

Technical/communication testing will be conducted during the hiring process