Medical Virtual Assistant

Company: Leading healthcare provider committed to delivering exceptional physical therapy services. With a focus on patient-centered care, we strive to empower individuals on their journey to recovery and optimal well-being. Our team is dedicated to providing the highest quality care through innovative approaches and personalized treatment plans.

Responsibilities:

1. Administrative Support:
   • Handle email correspondence, calendar management, and scheduling appointments.
   • Assist in organizing virtual meetings, webinars, and conferences.
   • Manage and update databases, ensuring accurate and current information.
2. Communication:
   • Serve as a point of contact for internal and external communications.
   • Facilitate communication between team members and departments.
   • Draft and edit documents, reports, and other written materials.
3. Virtual Office Management:
   • Implement and maintain virtual office protocols and procedures.
   • Coordinate and manage virtual files, ensuring data security and confidentiality.
   • Troubleshoot virtual office tools and technologies as needed.
4. Customer Service:
   • Provide virtual assistance to patients and clients, addressing inquiries and concerns.
   • Ensure a positive virtual experience for all stakeholders interacting with the organization.
5. Collaboration:
   • Collaborate with team members on special projects and initiatives.
   • Contribute to a positive and collaborative team culture.

Qualifications:

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficient in virtual office tools and technologies.
• Ability to maintain confidentiality and handle sensitive information with discretion.