Sales Support Specialist (Business Development Coordinator)

PositionOverview

We are seeking an experienced Business Development Coordinator to partner with our Director of Business Development in supporting Golf Swag customers. This role provides critical sales support through creative product sourcing, presentation development, order management, and customer service - allowing the Director to focus on business development and client relationship building.

Key Responsibilities

Sales Support & Creative Consultation

• Partner closely with the Director of Business Development to understand the customer needs and project requirements
• Research and source appropriate products for events, giveaways, employee appreciation programs, and promotional initiatives
• Create compelling, professional presentations and proposals for customer meetings
• Stay current on industry trends, new products, and supplier capabilities to provide informed recommendations

Product Sourcing & Supplier Management

• Utilize industry tools and supplier networks to identify best-fit products
• Research pricing, availability, and production timelines
• Build and maintain relationships with key suppliers
• Evaluate product quality and decoration options

Order Management & Customer Service

• Create new items and customer records in NetSuite
• Utilize NetSuite CRM features to document customer interactions and track opportunities
• Generate, send, and follow up on purchase orders to suppliers
• Serve as the day-to-day point of contact for customer questions and order status updates
• Coordinate order logistics and resolve any issues through delivery
• Ensure accurate order details and on-time fulfillment

Required Qualifications

• 2+ years of experience working for a promotional products distributor (required)
• Strong knowledge of promotional products industry, suppliers, and sourcing tools
• Proven ability to create professional customer presentations
• Excellent organizational and project management skills
• Strong written and verbal communication abilities
• Detail-oriented with ability to manage multiple projects simultaneously
• Customer service mindset with problem-solving capabilities

Preferred Qualifications

• Experience with NetSuite ERP/CRM system
• Knowledge of decoration methods (embroidery, screen printing, laser engraving, etc.)
• Established supplier relationships in the promotional products industry
• Experience supporting sales leadership or business development teams