NetSuite Functional Consultant (Part-Time)

NETSUITE FUNCTIONAL SUPPORT (Part-time) | Independent Contractor

About the Role

We are looking for an experienced NetSuite Functional Consultant to provide ongoing post-go-live functional support for our client. The ideal candidate will have a strong background in Manufacturing and/or Supply Chain processes, with experience gathering requirements, analyzing business processes, troubleshooting functional issues, and working directly with business stakeholders.

Experience with RF-SMART is required, while SQL knowledge is considered an advantage.

Key Responsibilities

• Provide post-go-live functional support for NetSuite users and business processes.

• Investigate and resolve functional issues, identifying appropriate solutions within NetSuite.

• Gather and document business requirements from stakeholders.

• Conduct business process analysis and recommend process improvements.

• Support and advise users on NetSuite functionality and best practices.

• Work closely with business stakeholders to understand operational requirements and translate them into practical NetSuite solutions.

• Provide functional support for Manufacturing and/or Supply Chain processes.

• Support issues involving RF-SMART and related NetSuite processes.

• Collaborate with technical teams when issues require technical investigation or escalation.

• Maintain clear documentation of requirements, issues, solutions, and process changes.

• Provide ongoing support and ensure timely resolution of assigned tickets.

Qualifications

• Proven experience as a NetSuite Functional Consultant.

• Hands-on experience providing post-go-live NetSuite functional support.

• Strong background in Manufacturing and/or Supply Chain modules and processes.

• Experience in requirements gathering and business process analysis.

• Strong client-facing and stakeholder management skills.

• Hands-on experience with RF-SMART.

• Strong problem-solving and troubleshooting skills.

• Excellent written and verbal communication skills.

• Ability to work independently and manage support requests in a remote environment.

• SQL knowledge is a plus.

• Schedule during initial training: 4 hours per day, between the 8:00 AM–8:00 PM EDT window, until the required training is completed
• Regular schedule thereafter: 3 hours per day, Monday to Friday, from 4:00 PM–7:00 PM EDT
• Saturday: Standby support from between 8:00 AM–8:00 PM EDT if tickets are submitted
• 20 hours per week

Ideal Candidate

The ideal candidate is a hands-on NetSuite Functional Consultant who is comfortable working in a post-go-live environment and can bridge the gap between business operations and NetSuite functionality. Experience in Manufacturing, Supply Chain, and RF-SMART will be particularly valuable for this engagement.