Chef de Rang - CDR (Waiters)

PURPOSE OF POSITION

To ensure a friendly and professional service in the restaurant, bar, lounge and the sundeck to the fullest

satisfaction of our guests and in accordance with Viking Standards and Operating Procedures.

YOUR RESPONSIBILITIES

This document is not a definite overview of the expected responsibilities, tasks and duties. Items can be added

in the future accordingly. The holder of this statement can be asked to take on other tasks in addition of the

ones stated on the paper.

Professional welcoming and sales orientated service in restaurant, bar, lounge and on the sundeck

Fully responsible for the correct use of the MXP WOS (Wait Order System)

Operation of all PSO procedures according to company standards

Execution of all F&B activities including functions and special events as laid out by management

Quality control of the lunch setups in the restaurant and lounge

Ensuring highest level of cleanliness within restaurant, bar, pantry, lounge, sundeck in accordance with

HACCP standards

Inventory according to company procedures, correct storage of stock; establishing of par levels

Preparation of opening and closing ships at start and end of season

Assistance in other departments upon instruction from supervisors (as required)

Active participation in onboard training programs

Luggage duty on embarkation and disembarkation day, and participation in loadings

Following the Wait Order System (WOS) procedures

Participate in the departmental Daily Reunion

Ability to effectively and professionally deal with internal & external customers, some of whom will

require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and

resolve conflict

Participating in the daily menu presentation