Senior Manager - Talent Acquisition (Executive Search/Leadership Hiring)

Senior Manager – Talent Acquisition and Operations

Location: New Delhi 
Experience: 8–12 years

About Us

Arthan is a social enterprise committed to strengthening the impact sector ecosystem. Arthan works with social organizations to build their capacity and capability in the areas of human capital (executive search), organizational development, and thought leadership.

Job Description

As a Senior Manager in the Talent Acquisition and Operations team at Arthan, you will play a strategic role in driving recruitment efforts, managing client accounts, leading a team of researchers, and optimizing operational efficiency. This senior-level position requires a combination of strong leadership skills, client relationship management expertise, and a deep understanding of recruitment best practices.

Responsibilities

Recruitment Leadership

• Own end-to-end recruitment for leadership and mid-senior level mandates, including sourcing, screening, and assessing candidates based on client requirements.
• Provide leadership and direction to the recruitment team, overseeing the recruitment lifecycle from candidate sourcing to placement.
• Mentor and coach team members, providing guidance, feedback, and support to enhance their skills and professional development.
• Collaborate with recruiters to develop sourcing strategies, candidate pipelines, and talent pools aligned with client needs and market trends.

Communication

• Serve as a primary point of contact for clients, providing timely and professional communication regarding recruitment updates, candidate profiles, and project status.
• Facilitate clear and effective communication between clients, candidates, and internal team members to ensure alignment throughout the recruitment process.
• Respond promptly to client inquiries, requests, and concerns while ensuring exceptional service delivery.

Data Management

• Maintain accurate and up-to-date records of candidate profiles, client interactions, and recruitment activities in the ATS/CRM.
• Oversee recruitment data quality across the team and ensure documentation standards are maintained.
• Analyze recruitment metrics, performance indicators, and market trends to inform strategic decision-making and process improvements.
• Generate reports and dashboards to track recruitment KPIs and team performance.

Account Management

• Serve as the primary point of contact for key client accounts, building and nurturing strong relationships based on trust and exceptional service delivery.
• Conduct regular client meetings to understand evolving hiring needs, provide market insights, and strengthen partnerships.
• Identify opportunities for repeat business and account growth within the existing client portfolio.

Team Management

• Lead a team of researchers and recruiters, overseeing workload allocation, delivery quality, and performance management.
• Foster a collaborative and inclusive team culture that encourages continuous learning and knowledge sharing.
• Set clear goals, monitor performance, and provide regular coaching and development feedback to team members.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
• 8–12 years of experience in executive search, recruitment, talent acquisition, or client-facing consulting roles, with demonstrated success in account management and team leadership.
• Experience managing leadership and senior-level hiring mandates across multiple sectors. Exposure to the social impact ecosystem is preferred.
• Strong communication and stakeholder management skills, with the ability to engage effectively with clients, candidates, and internal teams.
• Proven experience leading and developing high-performing recruitment teams.
• Strong analytical skills with the ability to leverage recruitment metrics for strategic decision-making.
• Demonstrated ability to build and maintain long-term client relationships while driving business growth.
• Strategic thinker with strong problem-solving abilities and a results-oriented mindset.
• Proficiency in MS Office Suite and experience with recruitment platforms/ATS or CRM systems.