HR Manager

Role Summary:

The Manager- People Operations will play a critical role in shaping the organization's people and culture strategy as the organization enters its next phase of growth. The role demands a dynamic professional who combines analytical rigor with an organizational and people-centric mindset. This individual will lead the end-to-end HR function covering talent acquisition, performance management, organizational culture, compliance, and learning & development while ensuring that the organization remains an inspiring and equitable workplace.

Key Responsibilities

1. Strategic HR Leadership:

• Develop and implement HR policies, systems, and processes that support the organization's strategic goals.
• Partner with senior leadership to align HR strategy with organizational vision, culture, and growth trajectory.
• Drive initiatives to enhance organizational culture, diversity, equity, and inclusion.
• Serve as a trusted advisor to the leadership team on all people-related matters.

2. Talent Acquisition & Employer Branding:

• Lead the full recruitment cycle.
• Develop creative hiring strategies to attract top talent.
• Build their employer brand.
• Ensure candidate experience reflects the organization's culture of professionalism and empathy.

3. Learning, Performance & Development

• Design and oversee a structured performance management system that emphasizes continuous feedback and growth.
• Identify learning needs and coordinate internal/external training programs.
• Build career progression frameworks and mentorship opportunities.
• Champion a feedback culture that promotes accountability and collaboration.

4. HR Operations & Compliance: 

• Manage HR operations including onboarding, payroll coordination, leave management, and employee records.
• Ensure compliance with applicable labor laws, PoSH, and organizational safeguarding policies.
• Liaise with finance, legal, and operations teams for smooth coordination on HR-linked compliance and audits.
• Maintain accurate HR documentation and data systems (Zoho).

5. Employee Engagement & Well-being:

• Design and execute employee engagement and recognition programs.
• Implement policies that foster a safe, inclusive, and supportive work environment.
• Manage grievance redressal and employee relations with sensitivity and fairness.
• Lead organizational surveys and action plans based on feedback.

Qualifications & Experience

• Masters degree in Human Resources, Organizational Psychology, Business Administration, or a related field.
• 6-10 years of relevant HR experience.
• Strong understanding of HR best practices across recruitment, performance, and L&D.
• Excellent written and verbal communication skills in English.
• Proven ability to manage competing priorities and operate in a dynamic, fast-growing environment.
• Empathy, integrity, and discretion in handling confidential information.