Business Operations Associate (Assam)

Key Responsibilities:

1. Conduct Baseline Assessment:
   • Perform an in-depth analysis of the enterprise's current operations.
   • Map end-to-end processes across operations to identify areas for improvement.
   • Develop a clear understanding of the enterprise's needs, strengths, and weaknesses related to business operations, supply chain management, and stock management.
     
2. Standard Operating Procedures (SOP) Development and Implementation:
   • Collaborate with enterprise managers to review and refine SOPs based on feedback and ensure alignment with operational goals.
   • Finalize SOPs and ensure all team members are informed and prepared for implementation.
     
3. Grassroots Sales Channel Development:
   • Develop and implement grassroots sales strategies for enterprises.
   • Conduct training sessions on entrepreneurship, sales, communication, and digital marketing.
   • Ensure the effective establishment and management of grassroots sales channels.
     
4. Training and Capacity Building:
   • Facilitate training sessions for staff, board members, and shareholders based on the enterprise's needs.
   • Provide continuous support to ensure the smooth adoption of SOPs at all organizational levels.
     
5. Procurement, Go-to-Market Strategy, and Stock Management:
   • Support and strengthen procurement processes and assist in developing a robust go-to-market strategy.
   • Assist in the development of stock management systems for efficient inventory control.
     
6. Field Engagement:
   • Build strong relationships with members/shareholders of the enterprise.
   • Conduct regular meetings and frequent field visits to ensure the effective implementation of operational strategies.
     

Qualifications & Experience:

• Education:
  • Bachelors degree in Business Administration, Rural Management, or a related field.
  • Masters degree (MBA, Rural Management) is a plus.
    
• Experience:
  • 5 to 7 years of experience in operations management, with at least 5 years in a similar role, preferably in rural settings.
  • Strong background in team management, supply chain, and stock management.
    

Skills:

• Proficient in MS Office (Excel, Word, PowerPoint).
• Excellent communication skills in Assamese, English, and Hindi.
• Strong leadership, organizational, and multitasking abilities.
  

Other Requirements:

• In-depth understanding of rural operations and grassroots business processes.
• Strong command of Assamese (written and spoken) along with fluency in English and Hindi.
• Willingness to travel within the state and to other locations as required.