People and Culture Lead

Role: People and Culture Lead
Experience: 10-15 years of experience in Organizational Development & People Strategy
Location: Remote (Bangalore or Delhi preferred)

About the Organization
We are a high-growth ed-tech non-profit with the mission of catalyzing early childhood education and community engagement in India. Working in partnership with central and state governments, our impact reaches over 2.5 million children. Founded by a passionate team with alumni from prestigious institutions, we are backed by reputed funders and are a diverse group committed to transforming India's education system.

Role Overview:
As the People and Culture Lead, you will be a key player in our mission-driven NGO focused on early childhood education. This senior management role involves leading the People and Admin functions and driving functional strategy alongside organizational development.

Key Results:

Strategic Development:

• Develop and implement strategies that enhance organizational growth, development, and scaling.
• Retain and enhance the organizational culture.
• Foster a positive and engaging work environment that promotes employee satisfaction and retention.
• Introduce pragmatic initiatives that improve overall team performance and productivity.

Key Responsibilities:

• Advise and implement initiatives to maintain and strengthen organizational values and culture.
• Collaborate with founders and senior leadership to develop and execute strategic plans that align with organizational goals.
• Lead efforts to optimize organizational structures and processes, ensuring scalability and efficiency as the organization grows.
• Design and implement programs to enhance team engagement, satisfaction, and retention.
• Develop and monitor performance metrics to assess the effectiveness of organizational strategies and initiatives.
• Advise on people policies to meet the demands of a changing work environment.
• Identify areas for improvement and propose innovative solutions.
• Oversee the admin function and manage offices of varying sizes.

Critical Factors for Success:

• Deep empathy for team members and a solution-oriented mindset.
• Strong ability to lead and influence cross-functional teams and drive strategic initiatives.
• Proven track record in managing complex projects.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly.
• Ability to build and maintain strong relationships with team members, senior leadership, and stakeholders.
• Comfort in working within a fast-paced, dynamic start-up environment with adaptability to changing priorities.
• Ability to work with people from diverse backgrounds with equal focus on both field and central team members is crucial.
• Passion for creating a positive and engaging work environment.

Qualifications:

• Education: Master's degree in Business Administration, Human Resources, Organizational Development, or a related field.
• Experience: Minimum of 10 years of experience in employee experience, organizational development, strategy, or related roles.
• Experience in a high-growth start-up or social sector is preferred.