HR Manager

Role Overview: The HR Manager will be directly responsible for managing the employee life cycle for all employees working at both national and state/district levels. This role is key to ensuring smooth HR operations across various locations, with a focus on recruitment, employee engagement, performance management, and more.

Location: New Delhi (with occasional travel to state/project locations)

Reporting: Country Head / HR Director / CEO / COO

Key Responsibilities:

1. Recruitment:

• Maintain an up-to-date database of budgeted positions, including the status of current vacancies, and work towards providing suitable manpower to fill these positions.
• Collaborate with the Country Director, State Heads, and Program Heads to plan and execute recruitment cycles for new roles.
• Take full ownership of recruiting both state-level and national-level positions, including organizing and conducting interviews, forming selection panels, and providing performance assessments and recommendations.
• Prepare and issue offer letters and contract letters to selected candidates.
• Ensure thorough document verification from employees as per the standard checklist.
• Maintain and update personal files of staff at both national and state levels.

2. Onboarding and Induction:

• Oversee and plan the systematic induction and orientation process for all new employees.
• Ensure induction plans are signed off and properly filed in employees' personal records.

3. Attendance and Leave Management:

• Track staff attendance daily using the provided Excel format or suitable software.
• Manage leave data, tracking eligibility, availed leaves, and closing balances for all employees.

4. Payroll & HR Data Management:

• Collaborate with the Finance and Accounts teams to provide necessary payroll inputs, such as attendance summaries, leave data, and other deductions for payroll processing.
• Maintain a complete and up-to-date employee database in HR software or Excel, ensuring all records reflect any changes.
• Update and manage organizational charts and employee master data regularly.

5. Performance Management:

• Monitor probation reviews and ensure outcomes are communicated formally through letters.
• Communicate the annual and mid-year appraisal processes, verify completed forms, and consolidate results in specified formats.
• Ensure timely contract renewals for all applicable employees.

6. Employee Separation:

• Collect resignation letters from employees intending to exit and manage the exit process.
• Conduct exit interviews using specified formats and share the results with reporting managers and leadership.
• Ensure that the clearance certificate process is completed and final settlements are made within the agreed timelines.

7. Employee Engagement:

• Plan, coordinate, and manage a variety of employee engagement activities on a regular basis.
• Support training and development initiatives for employees at all levels.
• Partner with District Managers to develop programs and activities that maximize employee engagement and satisfaction.
• Organize and facilitate regular staffing reviews (monthly, quarterly, half-yearly, and annually) in line with company policies.
• Address employee grievances, both formally and informally, directing them to the relevant departments for resolution.

Qualifications & Experience:

• Educational Qualifications: MBA or a Post-Graduate Equivalent Degree in Human Resources Management, Labour & Social Welfare, or a related field from a recognized institution.
• Experience: Minimum of 5-8 years in Human Resource Management and Administration, preferably within a Not-for-Profit Organization or Corporate CSR, with experience managing multiple offices.
• Skills:
  • Strong interpersonal, communication, and presentation skills.
  • Ability to effectively respond to sensitive inquiries and resolve complex issues.
  • Demonstrated leadership and management qualities, including strong work ethic, trustworthiness, self-confidence, and conflict resolution skills.
  • Adaptability, creativity, and the ability to work effectively under pressure.
  • Proficient in Microsoft Office Suite and HR-related applications.